Job Description

Online Sales Assistant

Salary:

23,950 per annum (FTE)

Hours:

22.5 hours per week


We are seeking two part time motivated and detail-focused Online Sales Assistants to support the growth of our online retail income. This role plays a vital part in maximising the value of donated items through online platforms such as eBay, helping to fund vital Hospice care and services.


At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.

About the Role

Working alongside paid staff and volunteers, you will be responsible for researching, photographing, listing, selling and dispatching items efficiently while delivering excellent customer service and meeting digital sales targets.


To succeed in this role, you will:


Have experience selling on online platforms such as eBay, with strong pricing and listing skills


Show excellent attention to detail and accuracy when handling stock, data and orders


Be organised and able to work to deadlines in a target-driven environment


Deliver high-quality customer service with clear and professional communication


Use IT systems confidently, with good numeracy and literacy skills


Work well with colleagues and volunteers, adapting to changing priorities

Why You'll Love Working With Us:

In our most recent staff survey:


All of our staff felt they make a real difference and are proud to work for the Hospice


97% of employees said they enjoy working with our team


You'll become part of a passionate team helping raise vital funds to support patients and families across our community. We offer training, support, and a chance to develop your retail career while making a real difference.

Benefits include:

27 days annual leave plus bank holidays (pro rata)


Enhanced sick pay and contributory pension scheme


Staff wellbeing support, including Employee Assistance Programme


Eligibility for Blue Light Card discounts


Discounted on-site meals during working hours (at the Hospice only)


Discounted local gym memberships


Ongoing training and career development opportunities


Annual salary review


For more information or an informal chat about the role, please contact Kevin Hogarth, Retail Operations Manager:


khogarth@pwh.org.uk


01977 708868

Closing date: Sunday 11th January 2026 at 11:59pm

We are conducting interviews throughout the listing and may close applications early.


Please note: any job offer will be conditional upon a satisfactory Disclosure and Barring Service (DBS) check and providing Right to Work in the UK and 2 references.