Job Description

We have a fabulous opportunity for you to bring your enthusiasm and love for fashion to an ethical and sustainable industry with our

Online Sales Team.

Working as part of the Online Sales team, you will support the efficient processing, listing, and dispatch of stock, as well as the sorting and preparation of clothing and accessories for sale online.

The purpose of this role is to contribute to the continued growth and success of FNHC's online retail operation while positively promoting and supporting the aims and values of the charity at all times.

Duties include:

Supporting the Online Sales Manager, eBay Manager, and Assistant Managers and a team of volunteers in delivering an excellent online retail offer. This includes the effective sorting, storage, listing, and dispatch of goods to maximise sales through a variety of online platforms. Assist in achieving agreed income targets, including sales and Gift Aid. Handling and processing donated goods with care and respect, ensuring all Gift Aid stock is processed in line with HMRC guidelines.
You should have:

Strong IT skills including highly proficient use of internet platforms, social edia and online sales software. Experience of working as part of a team to achieve sales targets in a retail or online retail environment. Good level of literacy and numeracy, with excellent attention to details and accuracy. Ability to work positively and collaboratively with people of all abilities, including volunteers. A keen interest in fashion, clothing, and donated products. This role involves a significant level of stock handling and organisation.

Benefits include:

Workplace pension - 5% ER contribution (with an option to increase to 6%)

5 weeks holiday plus statutory holidays pro rata (217.5 hours)

Generous company sick pay allowance

Enhanced maternity/paternity/adoption leave

Access to Smart Health services, including GP Online 24/7

Employee Assistance Programme

Life Assurance equivalent to 3x salary

Membership of the Blue Light scheme, offering a wide range of discounts

Job Type: Part-time

Pay: 20,471.76 per year

Expected hours: 32 per week

Work Location: In person

Application deadline: 10/11/2025