Job Description

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.


Are you a onsite engineer with a passion for delivering high-quality technical solutions in a healthcare setting? We are looking for a Onsite Engineer to join our dynamic Digital Services team.

What You'll Do:

Lead domain migration projects including Active Directory and related services, ensuring seamless integration and minimal disruption. Deliver 2nd and 3rd line technical support for core network, server infrastructure, and enterprise wireless technologies. Plan, implement, and support infrastructure changes, ensuring business continuity and compliance with NHS standards. Troubleshoot and resolve complex technical issues, working independently and collaboratively with internal teams and third-party vendors. Maintain detailed documentation of systems, configurations, and migration processes. Supervise and mentor junior team members, sharing best practices and technical knowledge. Propose and implement improvements to infrastructure, aligning with Trust objectives and digital strategy. Ensure the safe use and maintenance of high-value ICT equipment across multiple sites. Communicate effectively with stakeholders at all levels, translating complex technical issues into clear, actionable insights.

What You Bring:

Degree-level qualification in computing or equivalent experience.


Substantial experience in IT support at 2nd/3rd line level.


Strong knowledge of:

VMWare

Microsoft Active Directory

Network architecture and Alcatel switches

Enterprise wireless infrastructure

Experience working with third-party suppliers and within SLA frameworks. Ability to manage multiple priorities and make independent decisions that impact infrastructure and patient care.

Desirable:

NHS or healthcare IT experience. Familiarity with clinical/administrative systems. Experience with call logging systems and service desk operations. Exposure to project management and infrastructure upgrades

Additional Requirements:

Ability to travel between sites and transport equipment. Participation in on-call support (evenings/weekends). Comfortable with manual handling, working at heights, and in confined spaces.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.


CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.