Job Description

About The Role

This position can be based out of our Nottingham OR Measham site

Join the UK's largest B2B used vehicle service

At BCA, we're altogether, more. More than just your average vehicle remarketing company. More than just any other place to work. We're Europe's largest vehicle remarketing business, the backbone of the UK's automotive supply chain, and the best place to build the career you want.

We're looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. This is your opportunity to play a critical role in how we operate as a business.

We are looking for an Operational Accounts Administrator. This role offers the chance to enhance your customer service skills, develop new processes, and contribute to the success of BCA as part of a collaborative team. Reporting to the Operational Account Manager, you'll provide reliable administrative support to the Online Operations Team, ensuring daily tasks are completed to meet service level agreements and KPIs. Strong internal communication and efficient stakeholder relationships are essential.

Key Responsibilities:

Update systems by registering new vehicles including all service history and prepare any relevant documents for auction purposes Responsible for the creation of digital assets to the highest quality and accuracy in relation to documentation and vehicle specification within specified timelines High quality data input and accuracy in relation to documentation and vehicle details Working alongside the team to ensure KPI's are met Checking of imaging and quality standards Support with customer enquiries via telephone & email Ad hoc tasks

Key Skills:

Strong communication and relationship management skills Customer service focussed Knowledge of Microsoft Office - Including Excel and PowerPoint Knowledge of DTR & ACS Reporting Experience working in a fast paced office environment
BCA are the biggest name in Europe's vehicle remarketing industry, backed by the Constellation Automotive Group, we're part of a family including cinch and WeBuyAnyCar.com. We're growing rapidly and are on a key digital transformation journey.

Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working.

We've put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:



Company Pension Scheme

Cycle to work scheme

An Employee Assistance Programme

Enhanced maternity, paternity, and adoption leave

Access to trained Mental Health First Aiders
Onsite parking

Access to BCA Rewards which provides online and store discounts with a range of retailers

And so much more...





As the automotive industry changes, we're changing with it - putting our people in the front seat for the journey. We're the number one in what we do for a reason and that's because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.



We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.