Job Description

Who are we?

We're an online betting company launched in 2021 by a group of people who love sport. Our aim is to try our best to take people's bets whether they be large or small. And we want our customers to feel valued and enjoy dealing with us. It should be fun, right? We're a growing company that's going places, which means you will too.

What would you do?

In this role you'll be an important part of our growing compliance team. The most crucial bit of the job is to protect both the company and our customers from harm. You'll be exposed to all elements of operational compliance, so it's a real chance to get a very broad range of experience. As we're a small company you'll need work closely with other areas, such as trading and marketing. Here's a bit more detail on what you'll do:

Review and monitor new accounts, financial transactions and betting patterns; Review and process withdrawal requests from our customers; Make sure we've got the correct level of due diligence on each customer; Carry out extra due diligence checks on high-risk customers; Assess and monitor both vulnerable and high-value customers, so we're doing affordability checks at the right time. Restrict these accounts and speak to customers when we need to. Help to sort out any issues for our customers, whilst making sure we stay within the rules; Spot any unusual or suspicious activity related to Responsible Gambling, Anti-Money Laundering and Fraud; Help the team in day-to-day investigations and analysis of how a customer's behaving. Advise, support and coach your less experienced team members.

Would we be a good match?

To be our perfect match, you'll need to:

Have worked in the customer facing departments within the online UK gambling industry for 3 years (or more). Have two-year (or more) experience in a one of the following areas (Anti-Money Laundering, Responsible Gambling, Fraud and Risk Management). High level of attention to detail and great analytical skills. Be a good writer and communicator, writing and communicating in a way that feels clear, friendly and warm. Be good in a team. Be keen to learn and grow. Have a positive outlook. Be proactive and forward thinking. Have ability to manage workload effectively and on time.
Even if you don't tick all of these boxes, please don't be afraid to apply. We're looking for the right person who'll fit into our team and we can see really cares about compliance, helping customers and protecting our growing company. We'll give you training and help to develop your knowledge.

What can you expect from us?

Hours of work and location: This is a full-time role either based in our Sheffield office or remote.

We'll need you to work 8.5-hour shifts, 5 days a week between the hours of 8:00am and 10.00pm including weekends and state/national holidays on a rota basis.

Salary: The salary for this role is between 25-30K per year. You'll be offered a salary within this range, depending on your past experience.

Benefits: The real benefit of working with us as a growing company is you can make a difference, be in the action and be part of our close-knit team from day one. We do of course offer many of the benefits you'd expect to see and as we grow, we'll look to add to our benefits package. Currently we offer:

5.6 weeks paid leave including bank holidays Enhanced company pension Private medical insurance & life assurance. Monthly wellness/massage therapy treatments Four company socials a year

What will you need to do next?

Please send us a cover letter which sets out why you think we'd be a good match. We'd also like to see your CV, which will tell us about your education and previous work experience. If we agree that you'd be a good fit, we'll ask you to attend up to two interviews, where we'll get to know you better and give you the chance to present your ideas to us.

We're committed to being an inclusive employer that gives opportunities to people with diverse backgrounds. We'll always aim to treat people fairly regardless of race colour, religion, sex, national origin, sexual orientation, age, marital status, pregnancy, maternity, disability or gender identity. It's very important to us. When applying, please let us know of any accessibility requirements you may have for your interviews and we will do our best to accommodate.

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Education:

Bachelor's (preferred)
Experience:

AML, Responsible Gambling or Fraud and Risk Management: 2 years (preferred)
Work Location: Hybrid remote in Sheffield S1