Job Description

What's in it for you?

Salary up to 25,429.95

Mon - Fri - 37.5 hours per week

Bonus up to 10% of annual salary

Flexible working (Hybrid office/ home working)

Benefits: Healthcare cash plan/ Perk box/ free on-site parking/ Up to 8% pension pot.

33 days holiday (incl: public holidays) - rising to 34 with service

About the role

You'll be part of a team that is responsible for ensuring all payment types are processed to customer accounts in a timely manner. The job holder will complete tasks such as sending and chasing payment of invoices, administering refunds, sending cheques, returning accounts to clients, write off tasks, dealing with queries and any other ad hoc tasks as delegated by the Operational Finance Manager.

Key responsibilities

Processing all payment types to CRM system daily manually or bulk loading Send and chase invoices with clients Process all refund requests and auto refunding credits via Standing order or BACS Working on credit balances -sending comms and identifying issues Working mailbox to deal with any queries and prepping remittances for loading to system Liaising with Finance and other departments for any anomalies. To take responsibility for risk and compliance within the remit of your role. Maintain accurate customer accounts and resolving any discrepancies in a timely manner. Working alongside Operational Finance Manager on projects or other duties to cover annual leave

Experience Needed

Previous experience in a similar role. V Lookups Good Excel skills High attention to detail Ability to prioritise workload. Good communicator verbal and written Quick Learner.

About Lantern

At Lantern, we're a market leading specialist Debt Purchaser and Service Provider with a focus on customer experiences who need a truly human touch. We're known for our empathetic and bespoke approach to all types of communications with our customers.


Over the past 17 years, we've built a solid reputation we're proud of and we've got a cabinet bursting with awards to prove it.



If you're passionate about

Finance

, love

solving complex problems

, and are ready to join a

market leader

with a heart, we'd love to hear from you!



Apply today! We can't wait to hear from you.



At Lantern, we're a market leading specialist Debt Purchaser and Service Provider with a focus on customers who need a truly human touch. We're known for our empathetic and bespoke approach to all types of communications with our customers.


Over the past 17 years, we've built a solid reputation we're proud of and we've got a cabinet bursting with awards including Investors in Customer and Investors in People GOLD.