Job Description

We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good.



Reporting directly to the Operations Investigations Manager, you will work in close partnership with both local and area management teams to investigate incidents thoroughly. The role will be to lead investigations into operational incidents as part of a collaborative investigation team, delivering timely, high-quality, and rigorously evidence-based reports. These reports will uphold the highest standards of impartiality and precision, enabling continuous improvement in operational safety and performance through the accurate identification of causes and the formulation of well-informed, actionable recommendations.



The role requires flexibility, excellent organisational and analytical skills, meticulous attention to detail, and an ability to interpret and understand technical data, underpinned by a commitment to conducting investigations that are impartial, respectful, and balanced. This ensures that all individuals involved are treated fairly, and that outcomes are informed by a just and transparent process.



Excellent communication skills are essential for this role, with the ability to engage clearly and confidently at all levels--both internally and externally. Your communication will play a key role in supporting the business in maintaining and advancing effective operational safety management.



We're looking for someone with proven experience in investigation and reporting, along with a strong understanding and practical application of fair culture principles--qualities that are highly desirable for this role.



As this is a safety-critical role, the successful applicant will be required to achieve Personal Track Safety medical certification.



If that sounds like the right fit for you, we'd love to hear from you, please click apply and complete an application form.

What we can offer you?

In return for your hard work TransPennine Express will offer the following:


Full uniform Competitive salary paid on 4 weekly basis A personal development plan Excellent career prospects Structured training and development Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service for you and your dependants*
Free and Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week. We will make sure there's someone on-hand to offer guidance, advice and useful information for our people when they are experiencing hardship at work or home Option to join the Railway Pension Scheme with significant employer contributions Family friendly maternity and paternity benefits Plus, high street and lifestyle discounts as well as a cycle to work scheme


terms and conditions apply*

Goings places has never felt better!

At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard.