Job Description

Details

-----------

Reference number

415476

Salary

64,301 - 69,269
64,301 (Plus London weighting of 4,968 if located at Croydon or Canary Wharf)
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Grade 6
IOPC Grade 15

Contract type

Permanent

Type of role

Other

Working pattern

Full-time

Number of jobs available

5

Contents

------------

Location About the job Benefits Things you need to know Apply and further information

Location

------------


Birmingham, Cardiff, Croydon, London, Sale, Wakefield

About the job

-----------------

Job summary

As an Investigations Manager - Complex, you will be a part of a dynamic investigations team working locally and nationally on a wide range of investigations in the Investigation, Oversight and Casework directorate. You will direct and be the decision maker in relation to critical, contentious and high-risk cases.





Alongside the Investigations Manager - Performance and Resourcing and Investigations Manager - Core Business, you will be responsible for providing strategic leadership to teams of investigators, ensuring delivery of high quality, robust and independent investigations and demonstrating our core values in all aspects of your role.





You will have accountability for the quality of investigations, timeliness and efficiency.





You will play a key role within the Operational Practitioner Group for Decision Making; you will set standards, embed good practice in decision making, act as a topic leads, conduct quality assurance and provide peer support to decision makers across the organisation.





You will lead on Victim's Right of Review, be the decision maker on re-investigations and revisit previous investigation decisions.

Job description

Leadership and general:

Provide strategic direction and operational leadership to investigation teams to ensure the delivery of high-quality, robust investigations. Ensure consistent and high-quality investigations delivery against policy and performance targets. Work closely with internal stakeholders to ensure the IOPCs Strategic Objectives are met including; Stakeholder Engagement Team, Oversight and Directors of Engagement. Contribute as a member of the wider Investigations senior management team to the development of the strategic direction and management of the Investigations function. Participate in the on-call function - offering advice, guidance and direction to forces, HMRC and UKBA in matters relating to deaths, serious injuries and other referrals. Work with the Directors/Deputy Directors in Investigations, and other key stakeholders to ensure a coordinated and consistent Investigations function. Deputise for Deputy Directors of Investigations as and when requested / where appropriate to provide internal and external leadership across investigation delivery activities. Develop and implement effective collaborative working with all other directorates within the IOPC to continuously improve performance and drive culture change.

Transformation:

Work collaboratively with colleagues to ensure that the ambitions of the IOPC are delivered. Actively participate in the IOPC Transformation programme to ensure that we do what only the IOPC can do and deliver effective, timely and high-quality investigations. Identify ways to improve the way in which investigations are completed and delivered. Ensure investigations colleagues are kept up to date with transformation progress.

Role specific:

Delivery:



Develop and implement guidance, training and best practices for decision making within the Operational Practitioner Group for Decision Making, maintaining consistency and integrity across all cases. Re-visit decisions after criminal, inquest and disciplinary proceedings; providing peer review and support for other Decision Makers, and colleagues in the Investigations Case Direction team. Provide advice and guidance across the organisation on serious and sensitive operational matters including; managing risk, tactical decision making, critical incident management and specific technical areas of expertise in order to drive effective service deliver that withstands public scrutiny. Work closely with Investigations Team Leader to understand capacity requirements. Ensure that Case Supervisors and Investigators deliver efficient, well informed and timely actions for the delivery of proportionate investigation outcomes. Lead on Victims Right of Review as well as reinvestigation decisions. Attend and support at Critical Case Panel Meetings. Review and develop systems for ensuring decisions are robust, proportionate, consistent and fulfil the organisations public duties and objectives. Ensure that the legal team are involved at an early stage in investigations, where appropriate. Work with the Investigations Manager - Core Business and Investigations Manager - Performance and Resourcing to provide feedback on the performance of investigators. Help to ensure effective implementation of the Decision-Making Framework and will provide guidance and training to relevant stakeholders on the Framework. Carefully and considerately discharge your delegated regulatory duties and responsibilities.


Corporate Responsibility:


Minimise risk to the IOPC through ensuring all decisions and actions are consistent and align with best practice.


Decision Making:

Lead on providing expert decision making in complex and critical cases; ensuring all relevant legal, ethical and operational considerations are addressed. Support the Investigations Manager's within Core Business, ACU and MI by making decisions on cases when capacity is not available.


Communication & Engagement:



Implement a collaborative approach with key stakeholders who have decision-making responsibilities (Legal, Quality and Presenting Unit Teams) ensuring relevant input and perspectives.


Cultural Competence, Equality, Diversity & Inclusion:

Demonstrate cultural awareness and sensitivity in decision making, recognising diverse backgrounds and perspectives. Promote an environment that values cultural competence and encourages open dialogue on diversity issues, both within the investigation teams and across the IOPC. Ensure that a culture of inclusion is embedded across the investigations team.

Person specification

Experience

--------------





Proven experience in leading and managing teams in complex and high-profile investigations, ideally within a regulatory, oversight or public sector context. Proven experience of investigating or leading investigations. Experienced leader with a track record of working effectively with others. Experience in financial management. An understanding of the management and care of survivors and victims of criminality, specifically sexual abuse. Strong track record in providing strategic direction ensure the delivery of high-quality, independent and robust investigations. Experience of driving teams to deliver high levels of performance and continuous improvement. Demonstrated ability to oversee and direct teams, including workforce planning, resource allocation and the management of investigation priorities. Proven experience of investigations methodology and principles applied to complex, large and challenging investigations. Experience of working as part of a senior management team to develop and implement the strategic vision for a function or organisation. An experienced leader with a track record of building high performing operational teams in a complex environment. Experience of managing disclosure in complex investigations Experience of leading teams through significant change, engaging and motivating staff to embrace new ways of working.

Desirable:

Experience of working in a matrix management structure. Experience of delivering/leading major investigations or protracted and large-scale investigations. Experience of HOLMES as a case management system, or a robust understanding of how the HOLMES case management system operates. Driving license valid in England and Wales.

Skills and Abilities

------------------------

Excellent intellectual ability, and highly developed skillset to analyse complex legislation and apply it to appropriate cases. The ability to motivate and develop others. The ability to work efficiently and effectively in a challenging environment with competing priorities. High levels of credibility as well as the ability to justify decisions made, including in a legal setting. Good judgement and ability to make high profile decisions. Highly developed decision-making skills. Evidence of excellent analytical and report writing skills; ability to reach and document clear, rational, evidence-based and independent decisions based on analysis of existing and emerging information. Highly developed oral, written and presentation skills. Excellent influencing and negotiation skills and the ability to persuade through personal credibility. Strong interpersonal skills, including the ability to negotiate and maintain good relationships with senior officials in all areas of public life. Experience of supporting staff who are working in an environment with significant scrutiny, challenge and potentially emotive material. Analytical thinker with the skills and ability to assess complex cases, identify key issues and develop solutions that address needs. Proven experience in mentoring, coaching and developing team members, fostering a culture of continuous improvement and professional growth.

Desirable:

An understanding of Policing in the UK.

Benefits

------------


Alongside your salary of 64,301, Independent Office for Police Conduct contributes 18,627 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.27.5 days paid annual leave (increasing with service to 32.5 days) Options to carry over, buy or sell annual leave Voluntary Health Cash Plan provided by BHSF Civil Service pension Civil Service maternity leave package PAM employee assistance programme Access to Civil Service Sports Council (CSSC) membership Cycle to work scheme Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup Car Leasing Scheme Staff Networks focussed on each of the protected characteristics - run for staff, by staff: Enable Network, Age Network, Welsh Network, Pride and LGBTQ+ Network, Sex and Family Network, Race, Religion and Belief Network Learning and development tailored to your role. An environment with flexible working options A culture encouraging inclusion and diversity

Things you need to know

---------------------------

Selection process details

This vacancy is using Success Profiles, to find out more, please click here.


If successful at application stage, we will assess you against Grade 6Level behaviours during the selection process.


Throughout the recruitment process we will also assess your Experience, Strengths, and Values.


As part of the application process, you will be asked to complete a Statement of Suitability based on the essential criteria.


Anticipated assessment and interview dates are estimated to take placeW/C 4th and 11th August 2025.



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

---------------------------------


The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

#

Job contact :

Name : recruitment@policeconduct.gov.uk Email : recruitment@policeconduct.gov.uk
#

Recruitment team

* Email : recruitment@policeconduct.gov.uk