Job Description

Job Overview

We are seeking a dedicated and experienced Operational Manager to oversee and enhance our operational processes. The ideal candidate will play a pivotal role in ensuring the smooth functioning of our organisation by managing resources, supervising staff, and implementing effective strategies. This position requires strong leadership skills and the ability to foster a collaborative environment that drives productivity and efficiency.

Responsibilities

Manage daily operations to ensure efficiency and effectiveness across all departments. Supervise team members, providing guidance and support to enhance performance and development. Develop and implement operational policies and procedures to improve workflow. Monitor key performance indicators (KPIs) to assess operational success and identify areas for improvement. Collaborate with other departments to align operational goals with overall business objectives. Conduct regular assessments of operational processes, making recommendations for enhancements as necessary. Ensure compliance with industry regulations and standards, maintaining high-quality service delivery. Facilitate training sessions for staff to promote skill development and adherence to best practices.

Skills

Proven leadership abilities with a track record of managing teams effectively. Strong supervisory skills, capable of motivating and guiding employees towards achieving organisational goals. Excellent problem-solving skills, with the ability to analyse situations and make informed decisions. Exceptional communication skills, both verbal and written, fostering clear dialogue within the team and across departments. Proficient in project management principles, with the ability to manage multiple tasks simultaneously while maintaining attention to detail. Familiarity with operational software tools will be an advantage.
If you are passionate about driving operational excellence and possess the necessary skills to lead a dynamic team, we encourage you to apply for this exciting opportunity as an Operational Manager.

Job Types: Full-time, Part-time

Pay: 28,000.00-32,000.00 per year

Expected hours: 37.5 per week

Additional pay:

Bonus scheme Commission pay Performance bonus
Benefits:

Company pension Flexitime
Schedule:

8 hour shift Day shift Holidays Monday to Friday Night shift Overtime Weekend availability
Work Location: In person

Reference ID: Ops Manager
Expected start date: 01/09/2025