Job Description

We currently have 2 vacancies within Business Services supporting our Refuse and Recycling Service 1 x Full Time Permanent 1 x Full Time Temporary until 31.03.2026

WHAT IS INVOLVED?

You will be responsible for working with a customer focussed Support Services team within Regeneration, Economy and Growth and Neighbourhoods and Environment and will work closely with the Technical Staff to ensure the team are providing a quality back-office support service.



You will provide support to the Refuse and Recycling service including a wide range of administrative tasks around bin collections and waste services using a range of bespoke ICT systems.



You will also be responsible for challenging existing systems with an aim to eradicate paper and promote electronic data interchange/ filing where possible. In addition, existing administration systems will be streamlined in accordance with lean systems thinking to remove unnecessary processes.



A flexible approach must be adopted at all times and an ability to interchange between areas of work is essential.



We encourage you to contact Natalie Ellison via email at natalie.ellison@durham.gov.uk for an informal discussion about this role.

WHAT WILL I NEED?

You will have 5 GCSEs (Grades A-C) or equivalent certificates will be requested.



Please refer to the attached Person Specification for the full criteria.

INTERVIEWS

Interviews will be held on 4th November 2025.



We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.




Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.

HOW TO APPLY

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website.




If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email ResourcesRecruitment@durham.gov.uk



All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

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