Job Description

Job Ref:

SCO6108

Branch:

The Scotsman Group - Central Office

Location:

Head Office, Glasgow

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Monday to Friday

Hours per week:

40

Posted date:

11/06/2025

Closing date:

13/07/2025

Who we are?

The Scotsman Group is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

What is in it for you?

As part of Scotsman Hospitality, you will have access to the following benefits that include:


Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. 30% off of food and cinema tickets in all of our venues across Scotland. Hotel and Apartment discounts. Access to Scotsman Perks Benefits Portal. Flexible working opportunities.
###

Key Responsibilities

Database Management:

Maintain key databases, ensuring accuracy in price changes, menus, and user roles.

System Maintenance:

Regularly update and configure operational systems based on business needs.

Access Control:

Manage user access and permissions to ensure security and compliance.

New Site Setup:

Configure and deploy systems for new venue openings.

Reporting:

Collaborate with teams to schedule and analyse business-critical reports.

Troubleshooting:

Identify and resolve technical issues with both internal teams and vendors.

Training Documentation:

Create guides and provide training for teams on system use and troubleshooting.

System Integration:

Work with IT to ensure systems are integrated for smooth data flow across platforms.

Continuous Improvement:

Recommend and implement enhancements to improve system performance.

Operational Support:

Offer frontline system support to venue teams and departments.

Project Support:

Contribute to broader business projects through system analysis and implementation.

Scheduled Tasks:

Manage routine system updates and reporting schedules.
###

What We're Looking For

Strong understanding of operational systems in a business environment Excellent attention to detail and data accuracy Strong problem-solving skills under pressure Organised and able to manage competing priorities Confident communicator and team collaborator Fast learner with adaptability to new digital tools
###

Nice to Have

Experience in the hospitality industry Familiarity with systems like Micros, LogIT, RotaKing, or similar Understanding of change management and project work





Scotsman Hospitality is a privately owned and operated business which focusses on a bold and brave approach to delivering customer experiences which challenge the status quo.