Job Description

Reference: BC4430We are recruiting for an Operations Administrator for an industry leading and international Tech company based in Reading on an initial 6-month fixed term contract to start at the beginning of January; with a good opportunity that this could lead into a longer-term position too.The main aim of this Operations Administrator will be to provide administration support to their key customers, in the role you would be managing/processing the set-up of their customer contracts. Youxe2x80x99d be helping to process their customer orders to a billing/invoicing stage as quickly as possible and day-to-day youxe2x80x99d be communicating and working closely with their customers as well as their internal finance, sales and operations teams.This company fully embrace character over experience, you will need to be computer literate, and any previous administrative experience is going to of course be looked at fondly xe2x80x93 But this would definitely be a great route into an international business and office-based role for someone with the right attitude and willingness to learn and do well.Making this a fantastic route into a very stable, high growth and progressive company for someone who is a good administrator and would like to be cross trained in different areas and develop within what is a top UK employer and very exciting and interesting role.Overall, if you want to get stuck into a great company that will offer top class training, the ability to work across multiple departments and pick up all sorts of experience as well as be trained on systems such as SAP, this is a great opportunity not to be missed!This is a full-time position, working hours are 8.30am to 5pm and Monday to Friday, you will be fully office based for training and then from that point this company fully embrace hybrid working and you will be allowed to work from home weekly, at least 2 days a week.Free local parking is on site, fantastic company benefits, trendy and modern offices, and a starting salary of xc2xa324,000 on offer.Please note, we are looking to interview for this position right away and looking to start this person as of the 6th January 2025.Duties to include:

• Creation and maintenance of accurate customer contracts and records in-time as required using the database.
• Ensuring all maintenance and system housekeeping is up to date inc. address changes, billing information, etc.
• Processing all costs and other fixed charges
• Processing of billing data to enable timely processing of invoices inc. copy charges and final billing.
• Collecting and compiling readings to use for service billing.
• Set-up and billing of contracts
• Invoicing supplies orders once processed inc. consumables.
• Handling contract queries through to resolution.
• Invoice Query management inc. raising credit notes.
• Processing and communication to customers of annual increases as per sales and service agreements.
• Send out signed copies of contracts to sales and customers as requested.
• Process customer service terminations.
• The Administrator will also assume responsibility for any other related duties as assigned.

Skills required:

• Administration skills would be beneficial, but a good level of PC literacy and experience of using MS packages are essential.
• Fantastic communication and interpersonal skills are a must have.
• Top-class attention to detail will be required for this type of role.
• Problem solving skills.
• Must be a self-starter, strong and confident.
• Able to deal with issues and queries.

Please do not hesitate to call and speak to Bobby on 01442-531-161, we are recruiting for this position immediately and looking to book in interviews.Looking for the next step in your career? Think Specialist Recruitment.Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Think Specialist Recruitment