Good organisational skills
Good customer service and communication skills
Be able to use Microsoft office
Multitasking
Able to work at a fast pace
Key Responsibilities
Providing office support to field-based engineers
Planning and dispatching for customer appointment bookings
Establish excellent working relationships with engineer staff and assist with their queries
Providing a high level of customer service and communication, ensuring all information requests are dealt with in a timely manner
Liaising with relevant customers and clients
Answering high volume inbound / outbound calls
Updating CRM with progress/ completion of tasks
Job Types: Full-time, Permanent
Schedule:
8 -5
Monday to Friday
No weekends
Job Type: Full-time
Pay: 25,397.00 per year
Benefits:
Casual dress
Company events
Company pension
Sick pay
Schedule:
Monday to Friday
Work Location: In person
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