Job Description

4 OR 5 DAY WORKING WEEK

Administrator wanted for an ambitious, dynamic, property management, lettings, sales and investment company specialising in the student market. The successful applicant will be part of the Operations team and will be responsible for helping out tenants and landlords with the administration and accounts before and during their tenancy.

About the job:

As our Administrator some of the tasks you would be carrying out would include:

General administration Responding to queries received by phone, email and online Sending out applications, tenancy agreements, utility agreements & novation agreements Checking & chasing applications, documents & contracts Sending documents & certificates to tenants Checking and processing utility & council tax bills Providing data to suppliers and councils Assessing and updating tenants on their utility usage Protecting deposits Creating and sending invoices Setting up rent schedules and direct debits Allocating & auditing payments & accounts

About you:

To succeed in this role, you will have great attention to detail, be good with numbers and have excellent customer service skills.

Skills required:

Organised and able to manage your time well Positive and have a proactive attitude in resolving problems Excellent basic maths skills Competent using a computer and Microsoft office including Excel Excellent attention to detail Confident speaking to people on the phone Self-motivated Effective team worker Flexible attitude in carrying out different types of work Helpful and eager to learn

About Purple Frog:

Purple Frog was founded by two graduates from the University of Birmingham and opened its first office in November 2007 in the heart of the student population of Selly Oak, Birmingham. After two years, we opened new offices in Bristol and Nottingham to service the large student populations in those cities. The Head Office was opened in 2015.

We're a fun, fresh company with a strong focus on customer service to students and landlords alike. We aim to have a friendly and informal working environment while maintaining the focus on meeting targets and achieving the levels of service we strive for.

Our vision

: To build relationships and inspire people with great service, in order to grow into a national brand as leaders in student accommodation services.

Our mission:

To be the best provider of student accommodation services in the country.

Our values:

Helpful:

Be helpful to every single client, and to the communities we serve!

Honest:

Be honest and genuine. Purple Frog manage expectations and we believe in telling the truth.

Fair:

Treat out team, tenants, clients, and contractors fairly.

Fun:

Able to bring a sense of fun to the role, because along with quality and service, we just want to make people happy.

Hours:

Full time. Contracted to 36 working hours a week over 4 days (8.30am until 6pm) or 5 days (9/10am until 4.30/5.30pm). Overtime may be required in busy periods.

Job Type: Full-time

Pay: 23,000.00-29,000.00 per year

Education:

GCSE or equivalent (required)
Experience:

Administrative: 2 years (preferred)
Language:

English (required)
Work Location: In person