Job Description

Company Overview

Greydoor Publishing is a leading publisher specializing in hotel magazines across the USA. Our mission is to provide high-quality content that enhances the visibility of hotels and promotes their services to potential guests.

Are you an organised, reliable, and detail-focused individual who thrives on keeping things running like clockwork?

Join our vibrant publishing company as a

Production & Operations Assistant

, based in our modern office just a stone's throw from Blackpool Airport. This essential role keeps our shipments moving and our teams supported. You'll be a central figure in both logistics and administration, helping our client management and partnership teams deliver outstanding service. Office hours are Monday-Friday, 9am-5pm, with flexible in/out times available.

What You'll Do:

Coordinate Global Shipments:

You'll prepare, send and track small-package shipments to our clients and partners around the world. You'll also help coordinate, in conjunction with our UK print partners, palletised exports of our magazines. You'll use supplier and internal systems to stay ahead of delivery issues - we'll give you the training to resolve them with confidence.

Administrative Support:

Provide key administrative support to our client management and partnership teams. This could be anything from entering information into our CRM or task management software, to obtaining quotations for shipping.

Handle Inbound Queries:

Be the friendly and professional voice of the company when handling incoming calls and assisting clients or partners with their queries.

Absence Cover:

Step in to assist our teams with high-levels tasks when needed, ensuring nothing falls through the cracks.

What We're Looking For:

A methodical and proactive problem-solver who enjoys getting things done right the first time. A confident communicator who handles calls and client interactions with professionalism and warmth. Strong computer skills - you'll be working across multiple online platforms, updating statuses and information so our teams get the data they need. A team player who thrives in a fast-paced office setting and enjoys supporting others behind the scenes.

Why Join Us?

Conveniently located near Blackpool Airport with easy access and a welcoming office culture. Join a close-knit, passionate team where your work truly matters. Gain valuable experience and develop your skills within a growing, forward-thinking company.

Are you ready to help keep our operations running smoothly? Apply now and be part of something great at Greydoor Publishing.

Starting salary from 23,000, based on a 35-hour working week.

Job Types: Full-time, Permanent

Pay: From 23,000.00 per year

Benefits:

Casual dress Company events Free parking On-site parking Sick pay Transport links
Ability to commute/relocate:

Blackpool FY4 2RH: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person

Reference ID: Production & Ops assistant