Job Description

About Us

We are a long-established and highly respected multidisciplinary Occupational Health provider based in Cardiff. We serve clients across the UK and pride ourselves on delivering high-quality, responsive services that genuinely support employee wellbeing.

As our service continues to grow, we are seeking a capable and proactive Administrator to join our friendly team. This is a key operational role, providing vital support to our clinicians and clients, ensuring the smooth running of day-to-day operations.

Key Responsibilities

Be available to work Monday-Friday, 9:00am to 5:00pm Monitor and manage a busy administration email inbox and telephone line Oversee diary management for a team of clinicians Book and confirm clinical appointments, liaising with management and HR Use client systems (training provided) Perform accurate electronic filing in line with retention policies Proofread clinical reports and issue them appropriately Provide transcription of digital audio recordings where required Support smooth running of OH operations Issue invoices and manage accounts using Sage, including chasing and quarterly reporting Assist with broader administration tasks such as tender submissions, and assisting with accreditations.

About You

You are highly organised and proactive You have excellent written and verbal communication skills You are IT confident, including with MS Office and ideally Sage You are comfortable working with new technologies and AI tools You can demonstrate a high level of attention to detail, particularly when proofreading or handling sensitive data You are either Cardiff-based or you are currently working in a very similar role for a commercial occupational health company and have a track record of thriving in a remote role
Job Types: Full-time, Permanent

Pay: 24,000.00-28,000.00 per year

Benefits:

Company pension Free parking On-site parking Sick pay
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: OA001