Job Description

Operations Administrator

Location: Taylor Roofs, 3 Firth Road, Houstoun Industrial Estate, Livingston, EH54 5DJ

Hours: Monday to Friday, 9:00am - 5:00pm

Salary: From 26,000 per annum (dependent on experience)

About Us:

Taylor Roofs is a well-established and growing roofing company dedicated to delivering high-quality service.

We pride ourselves on our professional approach, strong team culture, and customer-first mindset. We're now looking for a confident and organised Operations Administrator to join our dynamic operations team.

Role Overview:

This is a key support role within our operations team, working closely with the Operations Manager to ensure the smooth running of day-to-day activities across the business. You'll be responsible for job planning, material ordering, scheduling, and providing excellent customer and supplier communication.

Key Responsibilities:

Schedule and coordinate jobs with customers, contractors, and suppliers Handle all inbound and outbound calls and email communications within the Operations department Order and manage materials for ongoing projects Arrange scaffolding, skip permits, and other job logistics Liaise with suppliers, subcontractors, and internal teams to ensure smooth operations Maintain job files and update project statuses Support the Operations Manager with planning and administration tasks Ensure accurate and timely documentation and communication
Skills, Knowledge & Experience:

We're looking for someone who is:

Highly organised with excellent planning skills A confident communicator - both written and verbal Precise and detail-focused in their work Able to take instruction and follow through tasks competently Proactive and able to work on their own initiative
Desirable Experience:

Previous experience in job planning or scheduling Working knowledge of BigChange software (or similar job management platforms) Proficiency with Microsoft Outlook, Excel, and Word Understanding of operations in construction, maintenance, or roofing is a plus
What We Offer:

Competitive starting salary from 26,000 Monday to Friday working hours (9am-5pm) Supportive and friendly team environment Opportunities to grow within a fast-paced, successful business
How to Apply:

Think you're a great fit? We'd love to hear from you. Please send your CV and a short cover letter outlining your experience and why you'd be a great addition to Taylor Roofs.

Job Types: Full-time, Permanent

Pay: From 26,000.00 per year

Benefits:

Company events On-site parking
Ability to commute/relocate:

Livingston EH54 5DJ: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 1 year (preferred)
Work Location: In person

Reference ID: Ops020825