Job Description

Operations Administrator - York - PART TIME - JOB SHARE

Salary: Starting at 24,500 (FTE)

Change the way you think about energy.

Our energy, where we source it and how we use it, is evolving. Our mission is to empower homeowners, architects, and businesses with the knowledge and technology to harness their own sustainable energy and help safeguard the planet. We believe our built environment should be designed for optimal efficiency, health, and comfort.

Whether our customers need a single product or the ultimate Passivhaus, their system needs to be well thought out and designed correctly. We adopt a full-circle approach to provide better performing buildings from a carbon, cost, and comfort perspective to get you the right outcome. Our specialist products and services include renewables such as solar panels and heat pumps, and energy efficient upgrades such as triple-glazed windows and doors, mechanical ventilation with heat recovery (MVHR) systems, and insulation and airtightness products.

We are growing fast so this is a fantastic opportunity to grow with us!

Do you want to be part of a business that has been at the at the forefront of sustainable, ultra-low energy building for over 25 years? To develop your career by bringing about positive change? What about being part of something bigger and be a part of a business with purpose?

If yes, then we want you to join our team!

What we can we do for you:

25 days holiday plus bank holidays (3 days required for Christmas shutdown) Company sick pay Private Medical Insurance Family supportive policies, with enhanced maternity and paternity leave available. Generous pension scheme Life Assurance Sustainable options including cycle to work and eco car scheme We care about your wellbeing and offer support through health and wellbeing programmes Employee discounts Refer a friend scheme We are open to flexible working.

Job Purpose

The General administrator requires an organised and self-motivated approach. The appointee will be responsible for providing administrative support to the Operations team. The general administrator's role will include working closely with the Operations team by handling clerical duties, coordinating calendars, support the Operations team as required to meet the KPIs

Key responsibilities:

Welcoming visitors and directing them to the relevant office/personnel. Deal with escalated customer issues, incident reports and legal issues, through to resolution. Supporting the operations team to assist with meeting KPIs Contributes to a safe and healthy working environment for all employees, complying with organisation health and safety policies in accordance with current legislation. Build relationships with internal and external stakeholders ensuring effective communication and information sharing delivering excellent customer service, internally and externally. Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations. Coordinating and managing appointments and meetings. Maintaining general office files, including job files, vendor files, and other files related to the company's operations. Purchasing office supplies, equipment, and furniture. Overseeing the maintenance of office facilities, and equipment - including assisting with the set up of computer hardware. Performing other relevant duties when needed.

Education & Qualifications:

Desirable:

Knowledge of construction, building fabric and renewable technology. 5 GCSE grades at A-C or further education. Extensive knowledge of Microsoft office 365 Packages. UK Full clean driving license. Fork lift experience preferential

Additional Information

For further information please email recruitment@21degrees.com Should you want to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our recruitment team on recruitment@21degrees.com and we will review how best we can support you Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. We feel it is essential to nurture and encourage our staff to maximise their potential. We don't just look at qualifications we also look for the right people with the desire to learn and work hard. As an equal opportunities employer, we do not discriminate on the basis of any protected attribute.
Job Types: Permanent, Part-time

Pay: From 24,500.00 per year

Benefits:

Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Private medical insurance Referral programme Sick pay
Work Location: In person