Job Description

Operations Assistant

Bath, Somerset

About Us

We're frontline, a big group company, an award-winning, innovation-driven 3D retail design and integrated marketing agency who apply bigger thinking to everything we do. For over 30 years, we've been helping our clients create memorable EXPERIENCES, drive business results to amplify PERFORMANCE, innovate with technology to drive TRANSFORMATION and nurture and connect brands with consumers to build genuine COMMUNITIES.

We are now looking for an Operations Assistant to join us on a full-time basis for a 15 month fixed term contract to cover a period of maternity leave, however, progression beyond this may be possible.

The Benefits

- Salary of 25,000 - 26,500 per annum DOE
- 23 days' holiday plus bank holidays, increasing with length of service
- Up to five paid days of charity work per year
- Health cashback scheme
- Life cover
- Pension scheme
- Profit share
- Cycle to work scheme
- Gym discounts
- Social events throughout the year
- A welcoming and friendly office environment
- Computer scheme - make savings on IT equipment through a government-backed salary exchange scheme

This is a brilliant opportunity for a customer-focused individual with office experience to join our award-winning organisation.

You'll gain terrific experience across a range of areas, giving you a strong foundation for future progression and allowing you to stretch your skills and take the next step in your career.

Plus, you'll be joining a friendly, creative workplace that genuinely invests in its people through profit share, charity days, wellness support, paid social events, and a vibrant studio culture!

So, if you're looking for a role where every day is different and your contribution truly matters, then apply today!

The Role

As an Operations Assistant, you will be the central point of support for the smooth day-to-day running of our Bath office.

Overseeing office operations, you'll manage meeting rooms, supplies, maintenance, and contractor access, as well as supporting social events, new starter preparation, and environmental procedures.

As the first point of contact for queries, you'll work closely with the Campus Manager, Managing Directors, and People Team to resolve issues quickly, uphold safety standards, and maintain accurate records.

You will also provide essential project support, co-ordinating supplier orders, assisting with logistics, setting up accounts, and organising travel arrangements.

Additionally, you will:

- Issue and manage security passes and visitor access
- Maintain stocked refreshments, stationery, and office supplies
- Co-ordinate cleaning needs, maintenance visits, and risk assessments
- Schedule ISO audits, take minutes, and maintain the document register

About You

To be considered as an Operations Assistant, you will need:

- Previous office experience, ideally for a managed premises
- Customer service experience
- An understanding of health and safety
- Strong time management skills
- Excellent communication, co-ordination and administration skills

Other organisations may call this role Office Assistant, Office Administrator, Secretary, Receptionist, Admin Assistant, Administrator, or Operations Support Assistant.

Webrecruit, frontline, and big group are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you're ready to start your journey with frontline as an Operations Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Job Types: Full-time, Fixed term contract
Contract length: 15 months

Pay: 25,000.00-26,500.00 per year

Work Location: In person