Job Description

We are always looking for energetic, open-minded, customer-friendly people to join our team. If you have any of these qualities and think you can add something sweet to our growing team, we'd be happy to hear from you.



Job Title: Operations Assistant - Overnight & International

Job Title:

Operations Assistant - Overnight & International

Location:

SE16

Hours:

Full-Time, 40 Hours per Week

About Us

Mango Courier is a fast-growing

logistics and warehouse storage provider

, offering

UK overnight, international, and same-day delivery solutions

. We pride ourselves on delivering

bespoke logistics services

, exceptional customer support, and reliable transport performance across multiple networks.

Role Overview

We are seeking a dedicated

Operations Assistant

with solid experience in

overnight and international logistics

. This role is central to ensuring all time-critical shipments are processed accurately, tracked efficiently, and delivered on schedule.


The ideal candidate will bring a

minimum of 2 years' experience within a 3PL (Third-Party Logistics)

environment, a strong understanding of international and overnight operations, and the confidence to manage customer and carrier communication effectively.

Key Responsibilities

Process and manage

overnight and international bookings

from start to finish. Liaise directly with customers, partners, and carriers to ensure seamless delivery performance. Prepare and manage

customs and export documentation

for international shipments. Track and monitor deliveries, proactively resolving service or transit issues. Maintain accurate records and ensure all operational data is updated in real time. Work closely with the wider operations team to coordinate daily workloads and meet deadlines. Provide consistent, high-quality customer support across all logistics channels.

Essential Skills & Experience

Minimum

2 years' experience within a 3PL or logistics operations environment

. Proven knowledge of

overnight and international logistics processes

. Excellent

customer service and communication skills

(both written and verbal). High level of accuracy and

attention to detail

. Strong organisational skills and ability to manage multiple priorities. Confident user of Microsoft Office (Excel, Outlook, Word) and logistics booking platforms.

Desirable

Experience in

same-day courier operations

or

warehouse coordination

. Understanding of

customs procedures

and export compliance. Previous

customer-facing logistics experience

.

What We Offer

Competitive salary (dependent on experience). Full-time role,

40 hours per week

, based in

SE16

. Excellent opportunity to grow within a dynamic, fast-moving logistics company. Supportive, professional working environment with career progression potential.

To apply, send your CV to

careers@mangologisticsgroup.co.uk