Job Description

Job Title: Operations & Data Entry Assistant

Department:

Operations

Reports To:

Operations Manager

Job Summary

The Operations & Data Entry Assistant provides administrative and data entry support to the operations team, with a primary focus on pricing coach bookings for new clients and maintaining accurate booking and operational records. This role requires strong attention to detail, numerical accuracy, and the ability to manage multiple booking requests efficiently.

Key Responsibilities

Accurately enter new client booking details into the company's booking and operations systems Calculate and prepare pricing for new client coach hire requests in line with company pricing structures Issue quotes and booking confirmations to clients in a timely and professional manner Maintain and update booking records, schedules, and client information Check data accuracy across pricing, mileage, timings, vehicle type, and driver requirements Liaise with the operations team to confirm vehicle and driver availability before pricing bookings Update amendments, cancellations, and re-quotes promptly and accurately Support invoicing preparation by ensuring booking and pricing data is correct Respond to client enquiries related to bookings, quotes, and basic operational details Carry out general administrative and data entry tasks to support the operations department

Skills and Competencies

High level of accuracy and attention to detail Strong numerical and data entry skills Ability to work efficiently with booking, pricing, and scheduling systems Good written and verbal communication skills Strong organizational and time-management abilities Ability to handle multiple booking requests and meet deadlines Confident using Microsoft Excel, Word, and internal systems

Qualifications and Experience

Previous experience in data entry, administration, or booking coordination (preferred) Experience within transport, travel, or logistics is an advantage Comfortable working with pricing, quotes, and basic calculations GCSEs or equivalent, including Maths and English

Working Conditions

Office-based role within a fast-paced operations environment May require flexibility during peak booking periods Working hours are from 7am to 3pm

or

11am to 7pm
Job Type: Full-time

Pay: 24,420.00-28,024.86 per year

Benefits:

Company pension On-site parking
Work Location: In person