Job Description

Change the way you think about energy.

Our energy, where we source it and how we use it, is evolving. Our mission is to empower homeowners, architects, and businesses with the knowledge and technology to harness their own sustainable energy and help safeguard the planet. We believe our built environment should be designed for optimal efficiency, health, and comfort.

Whether our customers need a single product or the ultimate Passivhaus, their system needs to be well thought out and designed correctly. We adopt a full-circle approach to provide better performing buildings from a carbon, cost, and comfort perspective to get you the right outcome. Our specialist products and services include renewables such as solar panels and heat pumps, and energy efficient upgrades such as triple-glazed windows and doors, mechanical ventilation with heat recovery (MVHR) systems, and insulation and airtightness products.

We are growing fast so this is a fantastic opportunity to grow with us!

As the Assistant Operations Manager you will be leading our Renewables Operations team at our branches in Norwich and Colchester. You will have a strong technical knowledge and operational awareness and will ensure efficient planning and allocations of work across the Operations Department.

What we can do for you:

Bonus opportunities based on business and individual performance 25 days holiday plus bank holidays (3 days required for Christmas shutdown) Company sick pay Private Medical Insurance Family supportive policies, with enhanced maternity and paternity leave available. Generous pension scheme Life Assurance Sustainable options including cycle to work and eco car scheme We care about your wellbeing and offer support through health and wellbeing programmes Employee discounts Refer a customer scheme Refer a friend scheme We are open to flexible working.

What you can do for us:

Coordinate the activities of the operations team. Manage work in progress and job statuses through to completion and commissioning. In line with the Operations Manager, support and develop the skills and competencies of the team through 121s, appraisals and training. Ensure health and safety is at the forefront of the business. Provide regular feedback ensuring the team develop and progress. Collaborate with the site team to ensure site preparations are complete Ensure accurate information is collated for the commissioning paperwork. Develop detailed knowledge of the construction, building fabric and renewable technology. Manage stock ordering and deliveries, being able to forecast stock levels for ordering requirements Collaborates closely with sales to ensure that the installation information is accurate. Liaise with finance to ensure that accurate information is collated for commissioning paperwork.

You'll need:

Strong electrician or plumbing background Customer service skills Product knowledge and expertise linked to technologies. Computer literate in Microsoft office 365 packages and online interactive specification portals. UK Full clean driving licence.

Good to have:

Technical background and understanding of solar panels, batteries, heat pumps, underfloor heating and electric car charging systems. Strong people management skills, experience managing a team of field based employees. Proficiency in CRM software. Forklift licence.
At 21 we are building a diverse and inclusive team, our staff are at the core of what we do and we nurture and encourage our staff to maximise their potential. Some people are less likely to apply to a role unless they meet all the job requirements, we don't just look at qualifications we also look for the right people with the desire to learn and work hard. We are proud to be an equal opportunity employer. Should you want to discuss any reasonable adjustments, or assistance required during the recruitment process, please contact us on recruitment@21degrees.com

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Private medical insurance Sick pay
Experience:

Electrical or Plumbing: 1 year (preferred) Team Management: 1 year (preferred)
Work Location: In person