Job Description

Based in Newcastle upon Tyne, Direct Business Wear (DBW) is a dynamic company, committed to delivering a high-quality professional service in business and workwear.

We are looking for an enthusiastic, entrepreneurial and highly motivated individual to join our team as an Operations & Brand Development Manager. This is an important role for a proactive self-starter who thrives in a fast-paced environment and is eager to make a significant impact on our daily operations and strategic growth. You will work directly with the owner, contributing to key decisions and exploring new opportunities to enhance our brand and business.

Responsibilities:

Customer & Supplier Relationship Management:

A point of contact for customer inquiries, providing an exceptional service and building strong relationships. Manage communications and relationships with suppliers. Resolve customer and supplier issues effectively.

Workwear & Corporate Branding:

Research, evaluate and source new workwear and corporate branding options. Stay abreast of industry trends in corporate clothing and promotional merchandise.

Digital Marketing:

Contribute to the development and use of digital marketing strategies on various platforms (e.g., social media, email marketing, website content). Assist in content creation, scheduling and performance monitoring. Identify opportunities to increase our online presence and engage with our target audience. Manage and update company website, using our own content management system.

Daily Operations:

Support the smooth running of daily business operations, including administrative tasks and processing orders.

Entrepreneurial Growth:

Proactively explore new areas for business growth, market penetration and service expansion. Work closely with the owner by contributing to strategic discussions and business planning.

About You:

Experience:

We require someone with a solid grasp of digital marketing, particularly regarding social media. While experience in operations or general marketing is beneficial, we'd be particularly excited if you also have a background in the fashion industry.

Skills & Attributes:

Communication:

Excellent written and verbal communication skills.

Organisational Skills:

Multi-tasking skills. Ability to prioritise tasks, meet deadlines and adapt to a fast-paced environment.

Digital Fluency:

Comfortable with technology and quick to adapt to new digital tools and platforms. Proficient in Microsoft Office 365 and email marketing, such as Mailchimp/Brevo. Competent in Adobe Creative Suite or Canva/Capcut.

Entrepreneurial Spirit:

A self-starter with a proactive, innovative and growth-oriented mindset. Eager to take initiative and drive results.

Collaborative & Adaptable:

Ability to work effectively both independently and as part of a small team.

Commercial Acumen:

An understanding of business principles and a keen eye on identifying commercial opportunities.

Passion for Growth:

A genuine desire to learn, grow and contribute to the success of a developing business.

Why Join Us?

Be a key player in a growing business. Work closely with the owner and gain invaluable experience in all aspects of business operations. Opportunity to shape your role and take on increasing responsibility. A collaborative and supportive work environment where your ideas are valued.

How to Apply:

If you are excited about joining us and playing a crucial role in the growth of our existing business, we'd love to hear from you! We are based in Newcastle city centre. Initially the role will be a on a part time basis, with the opportunity to become full time .

Job Type: Part-time

Pay: From 12.75 per hour

Benefits:

Flexitime
Schedule:

Monday to Friday
Work Location: In person