Job Description

We're developing a new generation of autism day centres in South Wales -- structured, compassionate environments that genuinely improve lives through personalised support and community integration.

We're looking for a forward-thinking Operations & Compliance Manager with proven leadership in care or autism services. You'll set up, run, and grow a model designed to become a benchmark for quality and impact across Wales.

Key Responsibilities

Lead all compliance, governance, and registration processes to the highest standard. Oversee staff recruitment, induction, and retention, building a motivated, long-term team. Create individual development plans with measurable outcomes for service users. Produce clear reports on care quality, staffing, finance, and performance. Identify when to appoint Team Leaders and Deputies as the centre scales. Build strong relationships with commissioners and local authorities to ensure growth and occupancy. Collaborate on marketing and community outreach to make the service the most trusted and in-demand in the region. Drive innovation and continuous improvement across all aspects of service delivery
Requirements

Minimum 3 years' management experience in adult social care, autism, or learning disability settings. Strong knowledge of CIW/CQC standards, safeguarding, and quality frameworks. Experience launching or managing new services and teams. Skilled in reporting, KPIs, and operational oversight. Commercially aware, driven, and able to treat the role as your own business. Level 5 Diploma (or working towards) and a full UK driving licence.
What We Offer

The chance to launch and shape a flagship service from day one. Fast progression to Regional Manager as new centres open. Autonomy, professional development, and performance rewards. A role where you can directly shape the future of autism care in South Wales.
To apply:

Please send your CV and a short cover letter describing your experience in leading care services and your vision for creating an outstanding centre for adults with autism

Job Types: Full-time, Permanent

Pay: 35,000.00-50,000.00 per year

Work Location: In person