Job Description

Adam Grooming Atelier, a leading luxury barbershop chain with 15 exquisite locations across Central London, 1 location in the US.

This is a fantastic opportunity to be part of an elite, high-growth company recognized for delivering top-tier grooming services in a luxurious setting. We are looking for a candidate with exceptional organisational skills, a proactive approach, and a keen attention to detail to support our operations across our barbershops.

This role is perfect for someone who wants to have a full 360 exposure to operations across multiple site retails businesses, has a can-do attitude and enjoyes a fast-paced emvironnment.

Primary Responsibilities:

Processing cancellations, no-shows, and refunds in accordance with company policies and operational needs Provide comprehensive administrative support to our operations team, including scheduling, data entry, reports and paperwork management. Process online customer orders efficiently and accurately, ensuring complete customer satisfaction. Manage procurement for all our stores, ensuring timely and cost-effective sourcing of high-quality products. Coordinate store orders and logistics to ensure a smooth supply chain across all our locations. Represent the brand at networking events, trade shows, and industry gatherings to strengthen B2B relationships. Support developing tailored corporate packages and drive outreach to businesses seeking premium grooming experiences for their teams and clients

Key Qualifications:

Proven experience in operational support, ideally in a retail or customer-focused environment. Strong organisational and multitasking skills, with the ability to prioritise tasks in a fast-paced environment. Excellent communication skills, both verbal and written, with a keen eye for detail.

What do you get

Fast-paced environment and career progression opportunities Discounts across portfolio companies WPA medical cash plan Hospitality Rewards Birthday day off Free office refreshments, Discount at Adam Grooming Atelier on products/haircuts Pension with Nest Team socials
Job Type: Full-time

Pay: 30,000.00-40,000.00 per year

Benefits:

Employee discount Store discount
Schedule:

Monday to Friday
Language:

English (required)
Work Location: In person