Job Description

Company Description

We are SGS \xe2\x80\x93 the world\xe2\x80\x99s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

SGS provide the world\xe2\x80\x99s most comprehensive range of inspection, testing, certification and consulting services, powered by the latest technology and digital tools.

• Role: Operations & Customer Care Coordinator
• Location: On-site, West Thurrock
• Full-Time, Permanent

Working within the Trade inspection services team, the Operations Coordinator will provide a range of administrative and operational support activities to assist in the smooth operation of the Agriculture and Minerals Trade and Logistics Department.

You\'ll also have responsibility for handling client enquiries and welcoming visitors to the site in an efficient manner, ensuring that site safety requirements are highlighted and maintaining the company\xe2\x80\x99s high quality service.

Qualifications

To be successful in this role, we would expect you to bring experience in general administration and customer service (ideally within a shipping or logistics environment) and be fully literate in the use of MS Office packages ideally including experience of using databases.

We are looking for someone who has the ability to plan and prioritise workload with effective interpersonal, teamwork, organisational and communication skills.

In addition to the above we are also looking for candidates who have;

• A willingness to learn and adapt to change \xe2\x80\x93 committed to continuous personal and professional development
• A flexible approach to working to meet trade and client demands
• GCSE / Standard Grade in Maths & English grades A-C or equivalent

Desirable Attributes

• Experience in working in the Agriculture and or Minerals sector / inspection industry
• Formal qualification in administration e.g. NVQ Level 3
• Full Driving Licence valid for use in the UK
• On line CPD GAFTA learning trade course

Additional Information

At SGS we offer a competitive salary along with an extensive benefits packs including:

• Performance related bonus (discretionary and subject to eligibility criteria)
• Private Medical Cover (subject to eligibility criteria)
• Competitive Pension Scheme + Life Assurance
• 24 days Annual Leave (increasing with service) plus bank holidays
• An additional day off for your Birthday
• Discounted Gym Membership
• Retailer Discounts
• Enhanced maternity/paternity and adoption pay
• Length of Service Awards
• Health & Wellbeing initiatives

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

SGS