At Tuffnells, we're transforming logistics by offering businesses seamless access to a wide range of carriers and services for all freight types through a single platform. Our mission is to optimise the level of control, choice, and experience businesses have when it comes to their logistics.
We provide a one-stop solution for delivery requirements ranging, from small parcels to pallets, through our trusted network of carrier partners.
Role overview:
We're looking for a confident communicator with a great phone manner and a can-do attitude to join our growing team. As an Operations Executive, you'll be helping to keep deliveries running smoothly by talking to our delivery partners and customers, solving problems, and making sure everything is on track.
This is a fantastic opportunity to kickstart your career in logistics and operations -- no previous experience needed, just the right mindset and willingness to learn!
What you'll do in the role as Operations Executive:
Help track deliveries and update customers when there are delays or changes
Speak to delivery drivers and depots to coordinate collections and drop-offs
Support our team with admin tasks like updating systems and logging deliveries
Help sort out issues quickly and keep everyone in the loop
Work closely with account managers to make sure customer needs are met
Learn how to spot patterns and suggest ways to improve how we work
What we're looking for:
A positive attitude and a desire to learn
Friendly and professional phone manner
Comfortable speaking to people and solving problems
Organised and able to juggle a few tasks at once
Basic computer skills (email, Excel, etc.) - we'll train you on the rest
Calm under pressure and good at thinking on your feet
Why join us?
25 days holiday + bank holidays
Enhanced maternity and paternity leave
Supportive training and development
Exciting company with big growth plans
Be part of a friendly and driven team
Our values:
Service & Experience: We strive to exceed customer expectations at every interaction
People & Relationships: We invest in our people and partnerships to drive mutual success
Passionate & Driven: We approach every challenge with enthusiasm and commitment
Innovation & Technology: We constantly seek ways to improve through technological advancements
Entrepreneurial Spirit: We embrace creativity and initiative to unlock opportunities!
Job Types: Full-time, Permanent
Pay: 25,500.00-26,500.00 per year
Benefits:
Casual dress
Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Referral programme
Work from home
Schedule:
8 hour shift
Day shift
Monday to Friday
Location:
Bradford, BD10 9TQ (required)
Work Location: In person
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