Job Description

Operations Executive

Location:

Bradford

Salary:

25,500 to 26,500 (depending on experience)

Type:

Full time & permanent

Experience needed:

None - full training provided!

About us:

At Tuffnells, we're transforming logistics by offering businesses seamless access to a wide range of carriers and services for all freight types through a single platform. Our mission is to optimise the level of control, choice, and experience businesses have when it comes to their logistics.

We provide a one-stop solution for delivery requirements ranging, from small parcels to pallets, through our trusted network of carrier partners.

Role overview:

We're looking for a confident communicator with a great phone manner and a can-do attitude to join our growing team. As an Operations Executive, you'll be helping to keep deliveries running smoothly by talking to our delivery partners and customers, solving problems, and making sure everything is on track.

This is a fantastic opportunity to kickstart your career in logistics and operations -- no previous experience needed, just the right mindset and willingness to learn!

What you'll do in the role as Operations Executive:

Help track deliveries and update customers when there are delays or changes Speak to delivery drivers and depots to coordinate collections and drop-offs Support our team with admin tasks like updating systems and logging deliveries Help sort out issues quickly and keep everyone in the loop Work closely with account managers to make sure customer needs are met Learn how to spot patterns and suggest ways to improve how we work

What we're looking for:

A positive attitude and a desire to learn Friendly and professional phone manner Comfortable speaking to people and solving problems Organised and able to juggle a few tasks at once Basic computer skills (email, Excel, etc.) - we'll train you on the rest Calm under pressure and good at thinking on your feet

Why join us?

25 days holiday + bank holidays Enhanced maternity and paternity leave Supportive training and development Exciting company with big growth plans Be part of a friendly and driven team

Our values:

Service & Experience: We strive to exceed customer expectations at every interaction

People & Relationships: We invest in our people and partnerships to drive mutual success

Passionate & Driven: We approach every challenge with enthusiasm and commitment

Innovation & Technology: We constantly seek ways to improve through technological advancements

Entrepreneurial Spirit: We embrace creativity and initiative to unlock opportunities!

Job Types: Full-time, Permanent

Pay: 25,500.00-26,500.00 per year

Benefits:

Casual dress Company events Company pension Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Referral programme Work from home
Schedule:

8 hour shift Day shift Monday to Friday
Location:

Bradford, BD10 9TQ (required)
Work Location: In person