Job Description

Who are we

At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.


At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.


A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.


In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.

About The Role

Knight Frank is looking to hire an Operations Executive who will be responsible for the Operational management for the Data Centres team.


Role:


Our dynamic Data Centres team are looking for a trusted Operations Executive to drive operational excellence. In this pivotal role, you'll have the autonomy to make strategic decisions and provide innovative solutions while ensuring seamless daily operations. You'll deliver exceptional support services across the team, managing critical processes and leading staff development to maintain our high standards of client service.


Responsibilities:


Manage day-to-day operations for the Data Centres team alongside stakeholders and develop operational strategies to support growth Lead bi-annual business planning processes and manage the 3-year strategic plan with regular progress tracking Oversee comprehensive financial management including WIP reconciliation, debtor management, monthly invoicing, and profitability reporting Coordinate with Dubai and Singapore finance teams on fee reconciliation and joint agent invoices Process monthly travel approvals, supplier invoices, expense claims, and budget planning for new recruits Provide line management for business support staff including regular 1:1s, appraisals, and career development coaching Lead end-to-end recruitment process from job specifications through to job offers, including interviews and skills assessments Manage new starter induction programmes, buddy assignments, and coordinate exit interviews for leavers Ensure all mandatory training compliance and promote development opportunities across the team Review and improve organisational processes to enhance quality, productivity, and efficiency Maintain client records, contact information, and organisational charts on Knight Frank platforms Work with Strategy, Risk and Operations office on compliance, audits, and best practice implementation Oversee Marketing Communications Coordinator programme and coordinate marketing projects including website and collateral Plan and execute Data Centre team events from conception through delivery, managing all logistics and client relations Ensure timely completion of client due diligence processes and RICS management for the team
Key Experience Required:


5+ year experience in a similar operations or administrative role


Proficient using Microsoft Office


Competitive salary


Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.