Job Description

Full Time Operations Coach Fleet Lead

We are looking for a capable person with proven experience to join our team as Operations Coach Fleet Lead.

Are you a proactive leader who thrives on solving challenges and keeping operations running smoothly? As our Operations Coach Fleet Lead, you'll be the driving force behind the operation of our sleeper coach fleet --ensuring every tour is delivered to the high standards our clients expect. You'll lead a highly skilled team of PSV drivers and act as first point of contact for them when they are out on the road. Your ability to anticipate issues and find smart solutions will be key to owning this role. If you're ready to take ownership, think ahead, and make an impact, we'd love to hear from you!

About Vans For Bands

Vans for Bands (VFB) is a leading supplier of specialist passenger transport to the Live Music, Entertainment, Sports, and Film & TV industries. We have the largest fleet of luxury splitter vans in Europe and a growing fleet of luxury nightliner sleeper coaches.

Job summary

We are seeking a motivated individual with experience in PSV operations to join our operations team. The successful candidate will be involved in ensuring efficient day-to-day coach fleet operations, problem solving, managing drivers and staff, and implementing strategies to maintain and where possible improve standards. This role requires good leadership skills and the ability to manage multiple tasks effectively while fostering a positive work environment.

Duties

To support the Operations Manager in the execution of his role, helping to ensure operational effectiveness, efficiency and adherence to company policies. To be first point of contact and lead problem solving as required to address operational coach fleet issues as they arise. To line manage approximately 30 drivers and staff, including assisting in disciplinary processes where necessary To assist in overseeing and managing the driver infringements process To assist the Transport Manager in ensuring compliance with the obligations of our Operators License To investigate and manage insurance claims across the bus fleet To manage bus bodywork damage repair To check interior standards of buses (incl repairs) are being reported as defects To undertake pre/post hire spot checks on bus standards, including compliance To cover the coach out of hours phone line on a rota (one week in 5) and manage breakdowns as required To have responsibility for installing and maintaining working bus camera systems (training provided) To make 'check in' calls to key clients during and post hires To take overall responsibility for driver comms To manage the provision of clean bus linen & laundry for our bus fleet (with line management of 2 members of staff) To manage our response to periodic External Operator License audits and ensure internal O License audits are performed bi-annually Recruitment of new drivers (interviews, driver assessments, references, contracts, etc) Reviewing CPC requirements and recommendations, ensuring bus drivers are compliant To deliver driver training

Skills

An 'on the front foot' proactive attitude and approach Ability to Multi-task Good leadership skills with the ability to motivate and manage. Strong organisational skills with a keen attention to detail. Good problem-solving abilities, capable of making informed decisions under pressure. Effective communication skills, both verbal and written Good numeracy, as well as good written and spoken English Proficiency in using operational management software and tools (prior experience of Coach Manager and Vehicle Management System would be ideal)

Experience

Proven experience working in PSV coach operations Line management in an operational environment (eg managing drivers) IT competent (Microsoft Office 365 suite, including Word and XL) Prior experience of Coach Manager and Vehicle Management System preferred Logistics and planning - experience in organising complex activities involving multiple stakeholders, departments and locations Health and safety management qualifications - desirable or willing to work towards

Remuneration and hours

Full time position / 40 paid hours per week including breaks

Competitive rate of pay, in line with applicant's experience

Further on-going training opportunities

Job Type: Full-time

Schedule: Monday to Friday

Work Location: In person

Job Type: Full-time

Benefits: Company pension

Job Type: Full-time

Benefits:

Company pension
Experience:

Coach or Bus Operations: 2 years (required)
Work Location: In person