Job Description

Operations Manager (110372-0425)

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Location
University of Warwick Campus, Coventry
Department
Estates - Maintenance (Zonal Operations)
Position Type
Permanent
Salary
46,735 - 55,755 per annum
About the Role

For informal enquiries, please contact Iain Cockcroft (Building Infrastructure Control Manager)

Iain.Cockcroft@warwick.ac.uk

We have a fantastic vacancy for an Operation's Manager to manage the day-to-day maintenance and operations of buildings and outside spaces at the University of Warwick in Coventry on a permanent, full-time basis.

The Opportunity

The Operations Manager is responsible for overseeing and optimizing a zone-based maintenance model for the day-to-day maintenance operations of the University for the high volume, simple fix reactive and planned maintenance activities, ensuring an efficient and productive service delivery.


This role involves managing resources, coordinating with various departments both within Estates and the wider University, implementing strategic initiatives, and continuously improving processes to meet the university goals and strategy.


The Operations Manager plays a crucial role in maintaining high standards of service delivery, fostering a positive work environment, and driving operational excellence, with outstanding levels of customer service.


The role involves leading a large team of Zone Managers and Technicians who act as the main interface between Estates and the wider University in regard to all Estates led activities.


You'll work closely with other Maintenance Managers and technical specialist teams to coordinate soft and hard service delivery, and ensure that all teams are working together providing our customers with a coordinated operational maintenance service.



About You
You will hold experience as a Multi Skilled Maintenance Engineer or similar in the building services sector, dealing with a variety of building types across all areas of fabric, electrical and mechanical.


You will have a background in people management and managing customer relationships.


A recognised HND or Degree qualification in Building Services or similar, or equivalent experience with an excellent understanding of legal and statutory maintenance requirements.


We are looking for someone who is keen to be part of our future, who is willing to push for new ways of doing things 'right first time', someone prepared to get stuck-in and bring their team along with them. This is an exciting opportunity for someone who is passionate about making a difference.


For further information regarding the skills required for this role please see the personal specification section of the attached job description.



About the Department

What we offer

In return, we offer a flexible total reward package, including:

30 days holiday (plus 8 Bank Holidays and 4 Customary Days) Company Pension (you pay 6.1% and we pay 14.5% of your pensionable earnings) Flexible working, career breaks and on campus activities during your lunch break. Discounts from partner companies and campus retailers, giving you fantastic savings on travel and transport, dining out, shopping and entertainment. Discounted memberships at our new Sports Centre Generous maternity, paternity, shared parental, and adoption leave Access to on-campus children's services, including a nursery and holiday scheme Employee Assistant Programme Medical and dental cash plans, medical insurance, eye care Learning and Development, including access to paid courses Cycle to Work Scheme with discounted bike hire, discounted bus and rail passes, electric car salary sacrifice scheme and carpooling

Take a look at our range of employee benefits outlined here.


To learn more about what it's like working in the Maintenance team at Warwick University, visit our website here


To learn more about what it's like working at Warwick University, follow us on Instagram and LinkedIn.



About the University
Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-leading research-intensive university with the highest academic and research standards. We're one of the world's top universities, ranked 67th in the world and 10th in the UK, with 92% of our research assessed to be 'world leading or internationally excellent'*.


You'll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the energy and determination to succeed.

QS World University Rankings 2024

Research Excellence Framework 2021


To find out more about us visit our website.



How to Apply

CLOSING DATE: Sunday 29th June 2025 at 23:55 (BST)

To apply, submit an application form by the closing date.


Please plan for any potential delays as you will not be able to submit an application form past this deadline (even if you opened the form at, say, 23:30).


You will have to attach a CV and a cover letter.

Your

CV

should include your employment history (including your most recent employment), your education history, and any other relevant experience. Your

cover letter

should explain your

motivations for applying

to the role. It should also explain, using examples, how you meet each of the

essential and desirable criteria

detailed in the Right to Work in the UK
If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa, please follow this link which contains further information about obtaining the right to work in the UK.