Job Description

Operations Manager - Edgbaston Wellness Clinic

Full-time, Birmingham

Edgbaston Wellness Clinic is a luxury healthcare and wellness provider, led by experienced doctors and focused on delivering the highest standards of patient care. We are now recruiting for an Operations Manager to support our continued growth and uphold our reputation for excellence.

About the Role

Reporting to the Business Manager and Directors, you will ensure the clinic runs seamlessly on a daily basis, combining strong leadership with meticulous attention to compliance and quality. This is a hands-on leadership role where CQC knowledge is essential.

Key responsibilities:

Ensuring full CQC compliance and maintaining robust governance processes. Overseeing HR functions, including recruitment, appraisals, and staff development. Managing day-to-day operations and ensuring smooth patient journeys. Supporting marketing and brand development in line with our luxury positioning. Contributing to business planning and service innovation.

Candidate Requirements

Proven experience in operations management within a GP surgery or healthcare service. Strong working knowledge of CQC standards and regulatory compliance. Previous experience in HR management with confidence in employee relations. Operational and organisational excellence, with the ability to work under pressure. Professional, proactive, and approachable - able to inspire staff and engage confidently with patients.

What We Offer

A senior role in a respected and expanding clinic. The opportunity to work alongside an ambitious and supportive leadership team. Competitive salary package.

Recruitment Process

We are committed to maintaining the highest standards. All candidates will undergo rigorous screening, and only those with demonstrable healthcare operations experience and CQC knowledge will be shortlisted.

Interviews are ongoing - apply now to be considered.

Job Type: Full-time

Pay: From 26,000.00 per year

Benefits:

Company events Employee discount Employee mentoring programme Health & wellbeing programme
Ability to commute/relocate:

Birmingham B15 3AU: reliably commute or plan to relocate before starting work (required)
Education:

Diploma of Higher Education (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Location:

Birmingham B15 3AU (preferred)
Work Location: In person