Job Description

Title of Position:

Operations Manager, Data Centre

Reporting to:

Service Delivery Manager, Data Centre

Job Purpose

Ability to lead a diverse team of multiskilled engineers to ensure high preformance and delivery. To undertake aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, Small Projects and Helpdesk Calls in accordance with both client and JLL requirements To manage and monitor the buildings operational functions To be responsible for the buildings operational assets and systems whilst on shift To issue permit to work for all specilaist vendors and carryout appropriate isolations via LOTO To ensure EHS, statutory and contractual compliance is delivered and maintained To ensure building operating conditions are maintained in line with design specifications together with confirmation of in country regulations, and contractual requirements To ensure all site documentation is collected, analysed and recorded To produce monthly operational reports, and additional reporting when required To complete HV training ( tbc ) and switch HV and LV supplies as required

Aims and Objectives

To act as a single point of contact for All Engineering matters across the location Assist ESM in the safe and delivery ofall JLL services and projects

Key Responsibilities and Accountabilities

EHS Compliance Quality Compliance Contractual Compliance Statutory Compliance Monthly Reporting Project works BAU interface Permit to work / RAMS approval Accident investigation and reporting Escalation of incidents All aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, and Help Desk Calls managed and completed whilst on shift Staff supervision including sub-contractors and specialist providers Be proactive with regard to preventative maintenance and extra works Maintain clear and legible records as required Provide written incident reports as required Interaction with JLL support staff, providing information as required Switching of HV and LV supplies as required

Health & Safety

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others, who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy

Person Specification

Qualifications, Experience, Knowledge, Skills and Competencies


The knowledge, skills, qualifications, competencies and experience relevant to the position are:


Essential

Indentured Apprenticeship City & Guilds Parts 1 and 2 (Electrical Installation 2360) or recognised equivalent; or 17th Edition Institute of Electrical Engineers (I.E.E) Registration or recognised equivalent Experience gained within a critical maintenance environment A good working knowledge of BMS, and critical assets and systems i.e. UPS, Emergency Generation-Electrical and Mechanical distribution, Air conditioning Ability to interpret technical information and work with the team to provide solutions to technical / complex issues Good leadership qualities, with a desire to progress within the business Ability to adapt to differing in country regulation and compliance PC literate Exceptional communication skills Sound leadership qualities Self supervision Proactive, positive approach and attitude Proven problem-solving abilities Attention to detail Flexible/Adaptable Proven track record of delivering operational Engineering excellence IOSH Ambitious, driven and focused

Desirable

HV switching

Knowledge

10 years Building Service experience within a large demanding financial institution, with direct experience of operating and maintaining business critical assets and systems. This will include, but not limited to; - Static UPS, Emergency Generation, Packaged Chillers, A/C, BMS, Distribution systems and associated auxiliaries. A sound working knowledge of emergency and standard operating procedures is also required

Personal Attributes

Strong and quietly confident character Personable Excellent organiser Excellent communication skills Ambitious Excellent leadership qualities Ability to build positive working relationships, both internal and external Ability to produce consistent results of the highest standards under pressure Attention to detail

Competencies

Providing Direction

- creates a clear understanding of what needs to be achieved and provides the necessary guidance

Obtaining Results Through People

- supports, challenges and develops others so that they can give their best and deliver against expectations

Drive For Excellence

- manages activities to ensure high standards are achieved in all areas

Teamwork

- manages the team to maximise their contributions and effectiveness, influencing personal commitments

Communication

- communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances

Planning, Organising & Executing

- plans ahead, organises and schedules activities and resources, monitoring the execution against timescales and plans

Risk Management

- effectively manages risks and ensures that the interests of the business, others and self are protected

Customer Awareness

- effectively manages relationships in the supply chain, responsive to the needs of the customer, aims to deliver customer satisfaction

Health, Safety Environmental

- effectively manages HSE aspects within the business, ensuring compliance and welfare of team members

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.