Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Title of Position:

Operations Manager, Data Centre

Reporting to:

Service Delivery Manager, Data Centre



Job Purpose

Ability to lead a diverse team of multiskilled engineers to ensure high preformance and delivery.



To undertake aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, Small Projects and Helpdesk Calls in accordance with both client and JLL requirements



To manage and monitor the buildings operational functions



To be responsible for the buildings operational assets and systems whilst on shift



To issue permit to work for all specilaist vendors and carryout appropriate isolations via LOTO



To ensure EHS, statutory and contractual compliance is delivered and maintained



To ensure building operating conditions are maintained in line with design specifications together with confirmation of in country regulations, and contractual requirements



To ensure all site documentation is collected, analysed and recorded



To produce monthly operational reports, and additional reporting when required



To complete HV training ( tbc ) and switch HV and LV supplies as required



Aims and Objectives

To act as a single point of contact for All Engineering matters across the location



Assist ESM in the safe and delivery ofall JLL services and projects



Key Responsibilities and Accountabilities

EHS Compliance



Quality Compliance



Contractual Compliance



Statutory Compliance



Monthly Reporting



Project works BAU interface



Permit to work / RAMS approval



Accident investigation and reporting



Escalation of incidents



All aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, and Help Desk Calls managed and completed whilst on shift



Staff supervision including sub-contractors and specialist providers



Be proactive with regard to preventative maintenance and extra works



Maintain clear and legible records as required



Provide written incident reports as required



Interaction with JLL support staff, providing information as required



Switching of HV and LV supplies as required



Health & Safety

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others, who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy



Person Specification



Qualifications, Experience, Knowledge, Skills and Competencies

The knowledge, skills, qualifications, competencies and experience relevant to the position are:

Essential

Indentured Apprenticeship



City & Guilds Parts 1 and 2 (Electrical Installation 2360) or recognised equivalent; or



17th Edition Institute of Electrical Engineers (I.E.E) Registration or recognised equivalent



Experience gained within a critical maintenance environment



A good working knowledge of BMS, and critical assets and systems i.e. UPS, Emergency Generation-Electrical and Mechanical distribution, Air conditioning



Ability to interpret technical information and work with the team to provide solutions to technical / complex issues



Good leadership qualities, with a desire to progress within the business



Ability to adapt to differing in country regulation and compliance



PC literate



Exceptional communication skills



Sound leadership qualities



Self supervision



Proactive, positive approach and attitude



Proven problem-solving abilities



Attention to detail



Flexible/Adaptable



Proven track record of delivering operational Engineering excellence



IOSH



Ambitious, driven and focused



Desirable

HV switching



Knowledge

10 years Building Service experience within a large demanding financial institution, with direct experience of operating and maintaining business critical assets and systems. This will include, but not limited to; - Static UPS, Emergency Generation, Packaged Chillers, A/C, BMS, Distribution systems and associated auxiliaries. A sound working knowledge of emergency and standard operating procedures is also required



Personal Attributes

Strong and quietly confident character



Personable



Excellent organiser



Excellent communication skills



Ambitious



Excellent leadership qualities



Ability to build positive working relationships, both internal and external



Ability to produce consistent results of the highest standards under pressure



Attention to detail



Competencies

Providing Direction - creates a clear understanding of what needs to be achieved and provides the necessary guidance



Obtaining Results Through People - supports, challenges and develops others so that they can give their best and deliver against expectations



Drive For Excellence - manages activities to ensure high standards are achieved in all areas



Teamwork - manages the team to maximise their contributions and effectiveness, influencing personal commitments



Communication - communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances



Planning, Organising & Executing - plans ahead, organises and schedules activities and resources, monitoring the execution against timescales and plans



Risk Management - effectively manages risks and ensures that the interests of the business, others and self are protected



Customer Awareness - effectively manages relationships in the supply chain, responsive to the needs of the customer, aims to deliver customer satisfaction



Health, Safety Environmental - effectively manages HSE aspects within the business, ensuring compliance and welfare of team members



The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.