Operations Manager Elevated Restaurant Group
London, United Kingdom
Job Description
We're looking for an Operations Manager to join a high-performing hospitality team. You'll be hands-on, supporting FOH and BOH, ensuring service standards are consistently met, and embedding strong processes across multiple sites.
The Role
- Lead operational excellence across 4 sites
- Maximise tech-driven systems including SevenRooms, EPOS, Tronc, Payroll, Inventory, and L&D platforms
- Champion onboarding, training, and process compliance - scheduling, tracking, and follow-ups are key
- Collaborate with GMs, bar managers, head chefs, and the people team to drive team development and service standards
- Oversee day-to-day operations, events, and restaurant launches - be where the business needs you
- Manage wages, rotas, overheads, budgets, payroll, and operational reporting to HQ and the board
- Maintain operational oversight and support recruitment initiatives as required
- Commercially astute - strong understanding of budgets, P&Ls, staff costs, and wage management
- Tech-savvy - confident navigating and optimising hospitality systems, with a willingness to trial new platforms
- Flexible and hands-on - able to step in across sites during peak service or events
- Strong leader and planner - capable of managing multiple moving parts and teams effectively
- Excellent communicator - confident in written and spoken English
- Team-focused, numbers-driven, and commercially aware
Skills Required
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Job Detail
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Job IdJD4110148
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£75,000 per year
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Employment StatusFull Time
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Job LocationLondon, United Kingdom
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EducationNot mentioned