Job Description

Do you have the ability to lead, manage and deliver results in an often unpredictable, operational environment? Do you have a great track record for managing several multidisciplinary teams simultaneously? Have a talent for stakeholder management and business development? Are you commercially aware and driven to ensure you and your team are profitable, excellent at understanding customer needs and enjoy solving emerging business challenges? If so, RPS has an exciting opportunity for an Operations Manager to join our Water Consulting Scotland Team. This is a senior-level position reporting to the Operations Director and will lead the delivery of operational projects for our clients across Scotland. Why RPS? This is an exciting time to join RPS and be involved in providing challenges and opportunities which require innovation, dedication, and team work to help us meet our clients\xe2\x80\x99 needs. We\xe2\x80\x99re a connected community, working together to achieve exceptional outcomes. We understand the need to work flexibly, empowering our people to create a work life balance that\xe2\x80\x99s right for them. We also understand the importance of collaboration and social connection in the office environment. RPS, A Tetra Tech company: Representing an exciting new chapter in our business, on 24 January 2023 RPS became a Tetra Tech company. With 27,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading, global provider of consulting and engineering services. As a Tetra Tech company, RPS is proud to offer our people market-leading development and project opportunities, helping to solve some of the world\xe2\x80\x99s most complex problems. About the Role: As one of our Operations Managers, you will be responsible for leading operational teams delivering multiple projects across Scotland, predominantly relating to potable water networks and infrastructure. You will also be developing new opportunities for projects; preparing and reviewing proposals; managing project contracts, and project cash flow, building and maintaining great working relationships with your project stakeholders; providing technical guidance for your projects; and supporting and developing your team. The health and safety of your team will be another key aspect of the role, ensuring policies and procedures are followed and compliance levels are achieved. Main Responsibilities:

• Leadership of clean water network programmes delivering a diverse portfolio of water infrastructure projects.
• Line Management of project teams with responsibility for day-to-day workload planning and prioritisation, provision of technical direction and support, driving staff performance, motivation and career development.
• Management of all health and safety, quality and environmental aspects of projects.
• Responsible for commercial performance, forecasting and risk management, and leading bids and proposals.
• Technical / thought leadership in Clean Water Networks & associated Water Quality, industry regulation and legislation.
• Technical development and delivery of diverse programmes including scoping, design, delivery, optioneering and cost-benefit analysis studies, to time, budget and the required quality.
• Ensuring quality of project outputs and compliance with standards, specifications, and governance requirements.
• Building, maintaining and managing strong and collaborative working relationships with internal and external clients.
• Leading change management, continual Improvement of business and people to realise a high performing teams culture.
• Leading on growth, identifying opportunities to grow existing workstreams and developing new opportunities

Who we\xe2\x80\x99re looking for? Operations Managers must have at least six years of experience working in an operational management role. Ideally, you will have a good understanding of the water industry and proven experience in delivering to financial targets alongside delivering on all programme, quality, and safety requirements. Skills, Knowledge and Experience:

• You will have extensive experience in the leadership and management of people and projects, ideally gained in the utility service industry or similar and will have the ability to deliver results in an operational environment.
• You will have proven experience managing performance and be able to analyse data to implement change, coupled with outstanding communication skills.
• The ability to engage at all levels, influence others and effectively contribute to contract and business development strategy ensuring efficient use of resources and equipment.
• Working knowledge of relevant legislation and water industry regulation
• Ability to co-ordinate and manage staff at all levels, including line management of less experienced colleagues, improve organisational effectiveness and a culture of continuous improvement.
• Ability to build, lead and motivate a team both internally and in partnership with external clients, and provide technical guidance and mentorship.
• Ability to manage and support senior project managers to manage small to large projects/packages and programme of work.
• Excellent communication and interpersonal skills
• Self-motivated, self-disciplined and having the ability to work to tight deadlines.
• Project Management experience and ability to demonstrate a comprehensive commercial understanding.
• Proficient in the use of the MS Office suite, work management systems and applications are essential.
• Working in a fast-paced corporate environment.

Desirable but not essential:

• Clean Water Networks \xe2\x80\x93 Knowledge and understanding of network hydraulics
• NEC4 Contracts \xe2\x80\x93 Ideally NEC4 Professional Services group of contracts
• Primavera Unifier \xe2\x80\x93 contract management experience.

Qualifications:

• A degree in a relevant subject is desirable although significant previous experience may be considered.
• Chartered membership in relevant professional institutions (CIWEM, IOW, ICE or equivalent) would be an advantage.
• A full UK driving licence is also essential.

What\xe2\x80\x99s in it for you? We\xe2\x80\x99re RPS, our projects are all around you. We define, design and manage projects that create shared value to a complex, urbanising and resource-scarce world. Our people are our success. We need people who share our passion on solving the problems that matter. And where you\xe2\x80\x99ll be supported every step of the way. Here is where you come to build a career. We\xe2\x80\x99re an accredited training provider \xe2\x80\x93 from entry level to master\xe2\x80\x99s degree level professional qualifications in leadership & management and executive coaching & mentoring, we support learning and development for everyone. A personal development plan and a transparent career pathway puts you in the driving seat of your career and you\xe2\x80\x99ll be supported as far as you want to go. We encourage and value different ideas, perspectives, and styles of thinking. We need a mix of experiences and skills to develop the most innovative ideas. We respect one another and recognise the potential and contribution of everyone. You\xe2\x80\x99ll be joining a diverse community and a company that puts its people first and prioritises their wellbeing. We understand the need to work flexibly, with agile offices and hybrid working offered as standard, we\xe2\x80\x99re happy to talk about flexible working. This is a workplace that works for you. A career here is far from ordinary. Here you\xe2\x80\x99re not a number, you\xe2\x80\x99re part of the solution
Our commitment to Diversity and Inclusion
Mindful that a truly inclusive organization must make appropriate use of talent on a global basis and without unnecessary barriers, we are committed to embedding diversity and inclusion principles in all People processes in order to be as diverse as the communities and clients we work with, thereby securing, developing, and retaining the best available talent for the company\xe2\x80\x99s future.

Our approach to Diversity and inclusion
Our people live our purpose, deliver our promise, and demonstrate our behaviours every day. Our behaviours define who we are. Developed by our people, they underpin everything that we do. They create the memorable experiences we are known for and make RPS a great place to do great work.

\xe2\x80\x98Stronger Together\xe2\x80\x99 is one of our five core behaviours and it is inherent in creating an inclusive workplace:
\xe2\x80\x98We are respectful, acknowledge diversity, and recognise the potential and contribution of everyone. We bring out the best in one another, always assuming best intent. People who learn and grow thrive in our business, sharing in our success.\xe2\x80\x99

Recruitment Agencies
We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list. Please refer to the careers page on our website if you require any further information.