Job Description

Operations Manager

Teignbridge Leisure Centres (Newton Abbot, Dawlish, Teignmouth)

Grade F (Local government pay scale points 29-33) 39,862-44,075 per annum

Permanent

37 Hours per week

We do things well and keep developing.

An exciting opportunity is available for a leisure professional looking to join one of the region's leading leisure facilities and service providers.

You will be part of the management team working closely with the Head of Leisure to drive standards and business performance. Teignbridge Leisure has three leisure centres: Broadmeadow Sports Centre, Dawlish Leisure Centre and Newton Abbot Leisure Centre, and one outdoor seasonal pool, Teignmouth Lido. Each leisure centre has its unique offering, from the gym and swimming, to exercise classes and indoor sports.

You will be expected to drive standards where our language is positive, we engage and listen to our teams and customers, promote a positive attitude, and recognise our responsibility as leaders to motivate and inspire. You'll understand what makes a workplace thrive, and inspire your teams to deliver excellent customer service, innovate in service delivery, and have a passion for delivering inclusive and engaging leisure services.

To be successful in this role, you will have:

Considerable experience in an operational management position in the leisure and sports industry, preferably including multi-site management. Experience in staff management, able to build rapport and credibility with colleagues, and be motivated to make a difference and take the service forward through operational excellence and a supportive culture (a recognised management qualification is desirable on application, such as an ILM 5). Experience in delivering customer service excellence, able to work closely with colleagues to quality assure all aspects of customer experience. A solution focussed mindset and confidence in dealing with problems and challenging situations, embracing challenge and change as a positive opportunity to assess what works and what needs development.
See the Candidate Pack for all requirements for the role.

We're better together.

You will enjoy working together as part of a team to deliver on our vision of making Teignbridge a healthy and desirable place where people want to live, work and visit.

We are an equal opportunities employer committed to a diverse and inclusive organisation. We welcome applications from all qualified candidates regardless of their age, disability, sex, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation, caring responsibilities, and socio-economic status. We also welcome applications from military veterans and their families.

We can offer:

Generous Local Government Pension Scheme. Generous annual leave and wellbeing package. Discounted gym membership at Teignbridge District Council Leisure Centres. Opportunities for career and self-development. 24/7 employee discount access and employee assistance support.

It is vital to read the job description and person specification for this role, which can be found in the candidate pack - it will help you understand whether your knowledge, skills and experience match the job requirements. In your supporting statement please tell us how you meet each of the essential criteria we ask for in the person specification.

Application Process:

Send applications to include an up-to-date CV and supporting statement outlining relevant experience and why you are interested in the role to hr@teignbridge.gov.uk.

Please read the candidate pack for more detailed information. Please scroll up to 'attachments' under the job details.

If you have questions or need any assistance or require any reasonable adjustments with the recruitment process please contact us at hr@teignbridge.gov.uk.

Closing Date:

Thursday 25th September 2025 @ midnight

Interview Date:

Friday 3rd October 2025

No agencies please.

Job Types: Full-time, Permanent

Pay: 39,862.00-44,075.00 per year

Benefits:

Company pension Cycle to work scheme Flexitime Free parking On-site parking
Work Location: In person