Job Description

If you would like to apply for this role, please visit https://wells.cathedral.school/2025/10/30/operations-manager-marketing-and-enterprises/ where you will be required to download an application pack and complete and return an application form.

Job Title:

Operations Manager, Marketing and Enterprises

Hours:

Full time 37.5 hours per week, all year round to include evening
and weekends that will require flexibility

Salary:

Band D point 25 to point 29 (29,273 to 32,870) per annum

Responsible to:

Head of Enterprises and Marketing

Main Purpose of Job:

The Operations Manager plays a vital role in the effective delivery of day-to-day commercial and marketing operations within the Admissions, Marketing, and Enterprises Department. This position is responsible for operational delivery of a wide range of internal and external events and commercial activities across the school, including sports facility hires, concerts and performances, summer schools and camps, conferences, commercial lettings, and other special events.

In addition, the Operations Manager oversees the safety and regulatory compliance of Cedars Hall. This includes ensuring the facility remains safe, fully functional, and visually appealing, as well as recommending and coordinating necessary improvements to maintain high standards.

Key Responsibilities:

Support the Head of Marketing and Enterprises and the Enterprises Manager to ensure all commercial and marketing activities run smoothly. This includes managing and maintaining all operational systems such as Bookteq, Appointed, Tixly etc; Managing all sports hire enquiries from the initial enquiry through to onboarding. Also act as an ongoing point of contact for the hirer; Supporting the Enterprises Manager securing new business; Supporting the marketing team to explore options available; Administrative management tools such as Bookteq and Tixley. This will include managing the setup and content of events and sports booking spaces and pricing and working with finance to reconcile any invoices, and payments; Manage the ushers and event staffing schedule; Lead on Box office and handling any enquiries or complaints; Regular attendance at concerts meetings at the music department; Carry out detailed operational planning for commercial events and marketing events such as open days and fireworks, camps and residential lets; Management and oversight of event ticket arrangements where applicable; Management of all risk assessments for all aspects of the department and making sure where required that risk assessments have been completed by hirers; Working with the estates teams to make sure regular system reviews are carried out on Cedars Hall systems. Maintaining a safe environment with proper lighting, signage, and disability access; Liaising with the Head of Estates when repairs are required through the Every system. Highlight building improvements and modifications; Inspecting the building frequently for signs of damage or wear; Coordinating setting up all events taking place in the building within remit; Monitoring and ensuring the building is maintained in a clean and tidy condition.
This outlines the duties for the time being of this post to indicate the level of responsibilities. It is not a comprehensive or exclusive list and duties may be varied from time to time, which does not change the general character of the job or the level of responsibility.

Promoting Safeguarding and welfare of children and young persons

Promote and safeguard the welfare of children and young people for whom you are responsible, and with whom you come into contact Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person Be aware of support and ensure equal opportunities for all Contribute to the overall ethos/work/aims of the school Appreciate and support the role of other professionals Attend and participate in relevant meetings as required Participate in training and other learning activities and performance development as required Assist with pupil needs as appropriate during the school day
Job Types: Full-time, Permanent

Pay: 29,273.00-32,870.00 per year

Benefits:

Company pension Discounted or free food Sick pay
Work Location: In person