Job Description

We're on the lookout for a dynamic Operations Manager to join our passionate team, supporting 15-20 school sites across a varied geographical area in Medway. In this pivotal role, you'll be the driving force behind high-performing site teams, delivering top-tier food services, ensuring policy compliance, and building strong client relationships.
If you're an inspiring leader with a passion for standards, safety, and service excellence and you thrive in a fast-paced, people-focused environment. This is your chance to make a meaningful impact where it matters most.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
What you'll do:

• Line manage site teams, providing support and guidance as required
• Hold regular team meetings to monitor performance, share company updates and encourage collaboration.
• Complete and submit the relevant daily reports, as required by Company, Site and Legal standards
• Forecast and manage staff levels to ensure adequate cover at all times; backfilling key roles/skill gaps personally, if no alternative option is available
• Complete invoicing/billing for schools in area of responsibility
• Develop and ensure a high focus on employee safety and positive client relations - ensuring that clients know you are on site and for what added value reasons.

For a full list of responsibilities please view the attached job description
What you bring:

• Ability to cook to required site standards
• Financial awareness and proven experience in managing food and labour costs
• Professional written and verbal communication skills, with the ability to adapt style to either internal or external audience
• Ability to establish and maintain effective relationships
• Organised and efficient ways of working
• Identify and provide effective solutions to issues and challenges
• Ability to manage a team effectively
• Driven by a focus on quality and standards
• Basic reporting abilities
• Owns a full, valid UK driving licence

What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company

For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!
We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.