Job Description

Operations Manager - Premium Restaurant Group
London
75,000 - 80,000 + bonus
The Business
A high-performing, multi-site hospitality group is seeking an Operations Manager to drive operational excellence across its portfolio. The role is hands-on, supporting both FOH and BOH, ensuring consistent service standards, and embedding processes that allow the business to scale efficiently.
The Role

• Lead operations across 4 sites, ensuring consistent service, quality, and delivery
• Optimise tech-driven systems including SevenRooms, EPOS, Tronc, Payroll, Inventory, and L&D platforms
• Champion onboarding, training, and process compliance - scheduling, tracking, and follow-ups are essential
• Work closely with GMs, bar managers, head chefs, and the people team to develop teams and maintain high standards
• Oversee day-to-day operations, events, and restaurant launches - be wherever the business needs you
• Manage wages, rotas, overheads, budgets, payroll, and operational reporting to HQ and the board
• Maintain operational oversight and support recruitment and talent initiatives as required

The Person

• Commercially astute - strong understanding of budgets, P&Ls, staff costs, and wage management
• Tech-savvy - confident with hospitality systems and happy to trial and optimise new platforms
• Flexible and hands-on - able to step in across sites and support teams during peak service or events
• Strong leader and planner - capable of managing multiple moving parts and teams effectively
• Excellent communicator - confident in both written and spoken English
• Team-focused, numbers-driven, and commercially aware

For more information, please contact kate@corecruitment.com

Skills Required