Job Description

About SAYURI

SAYURI is an artisanal Japanese green tea and organic matcha brand dedicated to promoting the health benefits of a daily tea ritual and the beauty of the art of everyday. We collaborate exclusively with top-tier tea farmers and organic suppliers in Japan, bringing uncompromising quality to customers worldwide. Learn more at sayuritea.com.

The Role

We are seeking an

Operations Manager

to oversee and optimise our end-to-end supply chain, vendor relations, and operational performance across international markets. You will coordinate between partners in Japan, logistics providers in the UK and Europe, and global distribution channels to ensure a smooth, sustainable, and cost-efficient operation.

This is a high-impact role for someone who thrives in a fast-growing, purpose-driven environment and can balance strategy with hands-on execution.

Key Responsibilities

Supply Chain Strategy

- Develop and implement cross-border supply chain strategies to scale operations, reduce cost, and enhance efficiency.

International Vendor Management

- Build and maintain strong relationships with partners in Japan, co-packers, manufacturers, and distributors globally, ensuring quality and reliability.

Inventory & Demand Planning

- Lead forecasting and stock optimisation to meet global demand while reducing waste.

Logistics & Distribution

- Oversee 3PL providers, warehousing, and transportation partners across international markets for timely, cost-effective delivery.

Compliance & Quality

- Ensure compliance with UK and international food safety regulations, sustainability and organic standards, and internal QA protocols.

Performance & Reporting

- Monitor KPIs, identify bottlenecks, and lead cross-functional projects to improve efficiency.

Sustainability Leadership

- Drive global initiatives for waste reduction, ethical sourcing, and environmental responsibility throughout the supply chain.

About You

Proven track record in

global operations, supply chain, or logistics management

(ideally in FMCG, food & beverage, or wellness industries). Strong knowledge of

international vendor management, demand planning, and supply chain optimisation

. Experience navigating

UK/EU food safety regulations

; familiarity with organic certification and sustainability standards a plus. Excellent communication and relationship-building skills across cultures and time zones. Analytical, data-driven, and solutions-focused mindset. Passion for wellness, sustainability, or Japanese culture is a strong plus.

What We Offer

Competitive day/hourly rates Flexible freelance schedule Free matcha and product discounts Opportunities to grow with an ethical, design-led, and wellness-focused brand Opportunity to shape global operations in a fast-growing premium wellness brand Work with a purpose-driven team passionate about sustainability and Japanese traditions

How to Apply

If you're excited to bring SAYURI's mission to life across global markets, we'd love to hear from you. Please apply with your CV highlighting your relevant operations experience.

Job Type: Full-time

Pay: From 45,000.00 per year

Benefits:

Employee discount Work from home
Work Location: Remote