Job Description

Job Title: Operations Manager / Retrofit Lead

Reports To: Operations Director

Salary Scale: 50,000 to 60,000

Location: Hybrid

Hours: 40hrs per week (Flexible working)

About Us

Cyd Innovation is a values driven market shaping consultancy supporting the acceleration of progress towards low carbon affordable to heat housing by providing the technical and commercial skills necessary to deliver high volume retrofit programmes. We are values led and our focus is on securing investment and supply chain growth opportunities to support uplift within communities. We place social value at the heart of our operations.

Our team are key to our success. We are growing rapidly, and we are building a team that is committed to supporting our clients through customer first delivery of sustainable retrofit housing projects.

Job Purpose

We are seeking an experienced and driven Operations Manager / Retrofit Lead to manage the day-to-day operations of our organisation while leading the delivery of energy efficiency retrofit schemes. This hybrid role requires a strong operational leader with deep knowledge of retrofit and construction to ensure the business functions efficiently while advancing our mission to deliver impactful retrofit programmes.

The successful candidate will play a pivotal role in overseeing operations, managing retrofit delivery, driving continuous improvement, and contributing to strategic growth.

Key Responsibilities

Operational Management:

Develop and implement operational policies and procedures to ensure smooth and efficient running of the organisation Manage daily operations across departments including delivery, logistics, finance, and customer service Oversee and ensure compliance with contractual obligations, legal requirements, and internal standards Monitor and analyse performance data to identify areas for improvement and implement corrective actions Develop and manage budgets, forecasts, and financial reports to meet financial targets Conduct risk assessments and implement mitigation strategies Lead and develop a high-performing team, providing coaching, mentoring, and support

Retrofit Leadership:

Lead and oversee the planning and delivery of domestic energy efficiency retrofit programmes Ensure all projects comply with UK building regulations, PAS standards, health and safety, and environmental guidelines Work collaboratively with technical teams, supply chain partners, and clients to ensure customer-focused retrofit delivery Identify and develop new retrofit opportunities in line with Cyd Innovation's values and strategic priorities Stay up to date with funding schemes, policy developments, and technical innovations in retrofit Contribute to quality assurance and continuous improvement across retrofit operations Represent Cyd Innovation in relevant retrofit forums, partnerships, and stakeholder engagements

Essential Skills, Experience and qualifications

Bachelor's degree in construction or business-related field MRICS Accredited Proven experience as an Operations Manager or similar leadership role in the construction industry and ideally energy efficiency retrofit schemes Strong leadership and management skills, with the ability to motivate and inspire a team Strong knowledge of contract management, project management, HSE, and energy efficiency schemes. Excellent analytical and problem-solving skills Strong communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels Experience in budgeting, forecasting, and financial analysis Knowledge of relevant regulations and standards Intrapreneur skillset

Desirables

SMSTS, CSCS, NEBOSH, MCIOB or equivalent

What we offer:

Competitive salary. Hybrid working model for a flexible work-life balance. Comprehensive training and development programs. Opportunity to work with a passionate and dedicated team. Career growth and advancement opportunities within the company. Company pension plan and contributions 25 days plus bank holidays with incremental increase after two years' service up to a maximum of one additional week. Paid wellbeing hour every week Paid volunteering days Frequent team days and social activities.

Equality, diversity, and inclusion

Cyd Innovation is committed to creating an equal, diverse, and inclusive workplace. We welcome applicants from all backgrounds and actively encourage people from disadvantaged groups to apply. We are dedicated to fostering a work environment where everyone can thrive and contribute to making a real impact.

Cyd means 'together' in Welsh, and we believe that a diverse and inclusive team makes our workplace stronger.

We are proud to be a disability-friendly employer and encourage applications from individuals with disabilities.

Why Join Cyd Innovation?

At Cyd Innovation, we are committed to making a positive impact on communities and the environment. Joining our team means contributing to meaningful projects that drive sustainable development and social value. We offer a collaborative work environment, opportunities for professional growth, and the chance to be part of a values-driven organisation.

Job Types: Full-time, Permanent

Pay: 60,000.00 per year

Benefits:

Additional leave Company pension Free parking On-site parking
Flexible language requirement:

English not required
Work Location: Hybrid remote in Flintshire CH8 7GR