Operations Manager

Stansted Mountfitchet, Essex, United Kingdom

https://www.mncjobs.co.uk/company/universal-business-team

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Job Description

:
We are working in partnership with a well-established, family-owned business operating within the agricultural machinery sector. Due to continued growth, our client is now seeking an experienced and motivated Operations Manager to lead their on-site operations team and drive efficiency across their workshop and logistics functions.
This is a hands-on, highly visible leadership role ideally suited to someone who thrives in a fast-paced, practical environment and is confident managing people, processes, and priorities with clarity and energy.
The Role
This position will see you overseeing the full journey of machinery from goods-in to dispatch and aftersales. You'll manage a capable team across workshop, yard, transport and triage while working closely with directors to maintain and improve operational standards.
Key responsibilities include:

Leading and motivating the Operations team (8 staff across yard, transport, workshop and triage)
Managing machinery flow from arrival to dispatch, including scheduling, triage and photography
Planning transport and logistics using subcontracted hauliers
Overseeing parts ordering and supplier coordination
Monitoring aftersales activities including final prep (PDI) and issue resolution
Improving turnaround times, productivity and operational processes
Ensuring compliance with Health & Safety standards
Supporting facilities management and basic HR/performance discussions

Requirements:
Background in agriculture, plant, engineering, or logistics (essential)
Experience in roles such as Parts Advisor, Workshop Supervisor, Service Manager or similar
Previous team leadership experience
Excellent communication and customer service skills - especially with farmers
Able to multitask, manage shifting priorities and maintain structured leadership
Tech-savvy enough to use tracking systems and scheduling tools
Highly organised, hands-on, and able to bring solutions - not problems
Benefits:
Salary- 45,000- 60,000 DOE
Company car provided
Free lunch each day
Monday to Friday 7:00am - 4:30pm no evenings or weekends
A real opportunity to grow with the business
Supportive directors and collaborative team culture

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