Operations Specialist

London, ENG, GB, United Kingdom

Job Description

Our Company:




QiH is a global digital marketing group specialising in the iGaming sector, operating across various international markets. Our companies include

Digital Adventures

, which provides traffic to leading iGaming operators;

Wizard Interactive

, an affiliate partner for top US online casinos; and

Tau Marketing Services

, which offers three consumer-focused casino brands through the Aspire network.


QiH is a fast-growing, innovative, and progressive scale-up business headquartered in London with a collective of brilliant brains in Skopje. We specialise in multi-channel marketing. Thanks to our Affiliate, Paid Media, SEO, Retention, and Data and analytics teams, we are successful across several areas in a highly competitive industry.


Data is at the core of what we do at QiH, but our people are at the heart of our success! At QiH, we have created an energetic and target-driven culture and continuously invest in each individual. We're expanding and looking for people passionate about solving problems to fuel our growth and eager to grow alongside our fast-paced, forward-thinking organization.

The Role




Our operations team is growing! We're looking for a detail obsessed Operations Specialist to join our team in London to continue to support the growing demands of the business during a period of rapid growth. The Operations Specialist will be responsible for ensuring we are extracting data in a timely manner to deliver our daily KPI reports, find new opportunities to improve our data processes and support the other teams with any data requests.


We're looking for someone who is passionate about developing their skills in data handling and reporting, with the ambition of being the go-to expert on all our data queries.

Key Responsibilities:



Ensure that reports are updated accurately and on time in accordance to business reporting requirements Extract & upload data from marketing and merchant systems Monitor daily data processes and alerts Ongoing QA on the datasets and the reports Liaise with business on issues, identifying the cause and finding a timely resolution Provide ideas for report's optimization and process efficiency improvements Review data requests and ensure they follow the defined brief format and keep track of the ticket journey to completion Build/design new dashboards and provides ad-hoc analysis Help the operations team in our quest to automate tasks, setting the business up to scale

About You:



Excellent attention to detail, with the ability to follow (and develop) processes Excellent Excel skills and knowledge of Google Products suite (especially Google Sheets) Enthusiastic about identifying and solving problems Strong written and verbal communication skills with the ability to communicate to all levels of the business You thrive when working as part of a team Comfortable in a fast-paced environment Available for weekend work as part of a wider team rota Quick learner when it comes to onboarding onto new data, automation & CMS systems Have excellent written and verbal English skills Last but not least, you'll have no ego!

What You'll Get



Competitive Base Salary & Bonus Private Health Care (Bupa) Travel Insurance Market Leading Training Programme Recognition & Reward Scheme Annual Company Conference (previous destinations Bologna, Dubrovnik, Belgrade and Thessaloniki) Regular Happy Hour / Team Lunches Free Coffee, Drinks & Snacks

What's the next step?




Our hiring process ensures we're recruiting the right people for the role. We ensure that people are as suitable for us as we are for them.


If you like the sound of what we're all about at QiH and want to join a team where you can make an impact, please apply or contact us at careers@qih-group.com.

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Job Detail

  • Job Id
    JD3398740
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned