Job Description

Job Advert

Job Role:

Operations Supervisor

Location:

Oxfordshire, Buckinghamshire and Berkshire

Job type

: Permanent, Full Time

Contracted:

40 hours, Monday - Friday (weekends if operation requires support)

Salary:

30.000- 32.000 a year, plus car allowance or a company vehicle

Benefits:

Access to company reward & recognition platform Opportunities for professional development and advancement Positive and supportive work environment Company Pension Scheme On-site parking Cycle to work and Smart Tech Salary sacrifice Schemes (subject to T&Cs) Exclusive discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brand


Welcome to Sasse, the Home of a family, a business that thrives on the potential of our people and the success of our teamwork. We are currently recruiting for an Operations Supervisor, and we are looking to hear from candidates who are positive, have a can-do attitude and have ambition to grow.

The Role

As an Operations Supervisor, you will take on a multi-skilled role that blends office-based tasks, customer interactions, and fieldwork. You will be a key player in maintaining high standards of service delivery and ensuring client satisfaction through regular site visits, audits, and effective communication with both customers and internal teams.



Key responsibilities include:

Oversee all staff within your designated contract, ensuring compliance with company policies and procedures. Make day-to-day decisions to effectively manage the Contract Cleaning Team and maintain high productivity and service quality. Collaborate with the Line manager to meet project schedules and allocate resources appropriately. Identify potential talent, provide training, and engage employees through regular feedback and development opportunities. Manage time and attendance records, submitting weekly reports on system trackers. Work within department budgets to deliver efficient and high-standard cleaning performance. Provide regular updates to the Line manager on weekly activities, financial status, challenges, and achievements. Ensure departmental paperwork is completed accurately and on time. Maintain a small fleet of vehicles, ensuring they are in a roadworthy condition and reporting any issues. Support cleaning teams when needed, including performing cleaning tasks as required. Deliver services that offer value for money while maintaining the company's reputation for excellence. Handle stock management, material orders, and department assets with support from the Line manager. Manage contract purchase orders, invoicing, and ensure financial KPIs are met. Maintain basic Health and Safety compliance, manage disciplinary issues, and support staff training and development.

Essential Requirements:

Consistently demonstrate a professional attitude when interacting with staff, clients, and the general public. Ability to identify and address issues promptly while maintaining high cleanliness standards. Valid driver's license and a willingness to travel is essential to this role.

What We Offer

Access to a rewards gateway platform offering substantial discounts online and in-store with top brands. Options to participate in a cycle-to-work scheme through salary sacrifice. We value ongoing education and offer opportunities for further training and professional development.

Why Join Sasse?

Sasse is a company that prides itself on being at the forefront of technology and recognising the value of people in our organisation. We value our customers and believe that customers and people should be the focus of everything that we do. If that sounds like you, and you want to be part of a fantastic team with uncapped opportunity, we would love to hear from you.


Sasse is an equal opportunities employer, welcoming applicants from all backgrounds and experience levels.