Job Description

Job Title

Operations Support

Hours

Monday-Friday / 8:30 - 17:00

Summary

Providing assistance and client support to ensure smooth and effective running of Merit's operations function. Working alongside a busy team, reporting to the Head of Operations.

Duties & Responsibilities

Liaise with clients regarding future works, job bookings and problem solving Liaise with Site staff regarding their deployment Book and manage client stock coming in and leaving the warehouse whilst maintaining strong communication with the Warehouse Team Complete risk assessments method statements where necessary Perform other administrative duties within the operations department as instructed

Experience/Skills Required

Experience in a client facing role such as scheduling/planning/customer service. Excellent communication skills and the ability to build great working relationships with a range of stakeholders. Strong administration, organisation and problem solving skills Computer literate with experience using in-house booking systems

Benefits

28 days holiday including Bank Holidays Free onsite parking Retail/Shopping discounts Discounted Gym membership Employee Assistance Programme with counselling services In-house Mental Health First Aider Cycle to work scheme
Job Types: Full-time, Permanent

Pay: 28,000.00 per year

Schedule:

Monday to Friday
Ability to commute/relocate:

Rochester: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you able to commit to an interview during week commencing 28/07/2025?
Education:

GCSE or equivalent (preferred)
Experience:

Administrative: 3 years (preferred) Client/Customer Support: 3 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: 07/25OPS