Job Description

Location: London (Holborn)

Working pattern: Full time (Hybrid Working)

About us

At

CDR UK

, we are specialists in corporate reputation, supporting some of the world's most high-profile organisations in navigating complex reputational challenges. Whether it's crisis management, corporate positioning, or long-term stakeholder engagement, we deliver thoughtful, trusted advice that helps our clients protect and grow their reputations. Part of the Accordience Group, we offer the scale of a global network with the collaborative, supportive feel of a specialist consultancy.

Role overview

We're now looking for an

Operations Support Executive

to join our team in a pivotal role supporting both the business's day-to-day operations and our senior leadership. If you're someone who enjoys being the "go-to" person, loves keeping things organised, and wants to be part of a collaborative team environment, we'd love to hear from you.

What You'll Be Doing

Executive Support

Provide assistant support to the UK Managing Directors, including diary management and making reservations. Schedule and facilitate internal and external meetings, including formatting presentations and offering tech support during pitches. Coordinate the booking of national and international travel for senior leaders and client teams.

Operations & Office Support

Manage subscriptions, renewals, and member additions. Process payments and invoices (e.g., Addison Lee, conferencing services). Collaborate with the Office Manager to ensure smooth day-to-day running of the Holborn Gate office. Act as the first point of contact for IT queries from the team, escalating to IT support as needed. Oversee IT equipment ordering and stock, and liaise with IT/third parties on any website issues.

Marketing, Events & New Business

Oversee HubSpot management to maintain accurate and up-to-date records. Support with logistics for external events, including site visits, budget tracking, and working with partners. Maintain updated new business assets such as bios, client logos, and case studies. Format internal and external documents, including pitches and proposals. Use Canva to create or edit marketing collateral for internal and external communications (e.g., invitations, branded content).

People & Talent

Support onboarding and offboarding processes, including scheduling inductions and probation reviews. Assist HR in keeping the staff handbook updated. Organise ad-hoc team activities, such as leavers' drinks and ordering cards, gifts, and vouchers. Coordinate internal training programmes and ensure smooth scheduling.

ESG Support

Gather data and liaise with the group to submit ESG reports Work with the ESG group to promote internal initiatives such as Plastic Free July, Zero Waste Week, and sustainability talks.

About You

You are organised, thorough, and enjoy supporting others. You are a problem-solver who stays calm under pressure and can juggle multiple priorities. You have excellent attention to detail and pride yourself on accuracy. You communicate clearly and effectively with colleagues at all levels. You enjoy a varied role and take initiative to keep things moving. Previous experience in operations, administration, team support, or office coordination would be helpful. You're familiar with tools like Microsoft Office and Canva (or are willing to learn). An interest in communications, marketing, or agency life is a bonus - but attitude is what matters most.

And in return...

We believe in rewarding great work and creating an environment where you can thrive:

Work from Anywhere

up to 4 weeks per year.

25 Days' Holiday

, increasing by 1 day each year up to 28 days.

Additional Birthday leave,

so you can enjoy a gifted day to celebrate.

Early Finish Fridays

so you can start your weekend at 4pm.

Enhanced Family Leave

, supporting you through life's milestones.

Office Perks

, including free fruit and breakfast when in the office.

Employee Assistance Programme (EAP)

, offering 24/7 wellbeing support.

Life Assurance

, providing peace of mind.

New Business & Employee Referral Schemes

to reward you for bringing in opportunities and talent.




At CDR UK, we're proud of our collaborative and supportive culture. You'll be joining a team where your contribution is genuinely valued, and you'll have opportunities to grow your career while working in a flexible, people-first environment. Additionally, we recognise that to deliver the best work for our clients, we need a diverse range of perspectives and experiences. As an equal opportunities employer, we are committed to ensuring best practice approaches to a diverse and inclusive recruitment process and encourage applications from people of all backgrounds.