Job Description

About Us

At Michael Pavis we are the leading site in the UK's largest independent networks of plumbing and heating merchants - over 310 sites nationwide. Our sites are run by people who know their customers, their stock, and their local market. That's because we give them autonomy and ownership - not a one-size-fits-all script.

Job Overview

We're looking for a highly organised, sharp, and proactive Operations Support Coordinator to be at the heart of our Michael Pavis site in Nottingham. This role is far more than keeping the paperwork tidy - it's for someone who thrives on variety, pace, and being the person everyone can count on.

You'll work closely with the management team to make sure our site runs smoothly every day. From handling operational reporting and supporting H&S compliance to coordinating contractors and chasing invoices, you'll be the one keeping everything connected and on track.

Key Responsibilities

You'll be supporting the Management Team with:

Providing general operations support to the Profit Centre Manager

Coordinating operational projects and process improvements

Preparing and maintaining KPI reporting

Handling day-to-day administration and documentation

Supporting H&S compliance and identifying potential risks

Carrying out equipment and maintenance checks

Schedule meetings and coordinate site diaries

Overseeing site security and reviewing CCTV when required

Managing overheads, grounds maintenance, and external contractors

Assisting with stock counts and investigating discrepancies

Resolving customer and overhead invoice queries and approvals

Maintaining staff time records and holiday planning

In short, you'll be the person the team depends on to keep one of the UK's busiest merchant sites firing on all cylinders. It's a role where you can make an immediate impact and see the results of your work every single day.

What We're Looking For

Previous Admin, Operation Support, or Team Coordinator Experience

Experience in Operations, Administration & H&S - you understand how the moving parts fit together and enjoy making them work smoothly

Highly organised with the ability to juggle multiple tasks, priorities, and deadlines without losing focus

A natural problem solver - you don't just spot issues, you find solutions and act on them

Strong communicator, confident working with suppliers, managers, and internal teams to get results

Comfortable with systems, spreadsheets, and data - able to track information and keep records accurate

The kind of person people rely on - because you don't just wait to be told, you make things happen

What You Get

A growing company with over 310 sites - but no corporate red tape

A culture that values local knowledge and empowers employees

Training and development in sales and technical product knowledge

Career progression across departments, sites, and regions

Sound like your kind of role? Click 'Apply Now' to join one of the UK's most trusted names in plumbing & heating sales.

Keywords: Operations Assistant, Operations Support Coordinator, Operations Administrator, Logistics Coordinator, Logistics Assistant, Logistics Administrator, Supply Chain Support, Supply Chain Coordinator, Supply Chain Administrator, Stock Control, Inventory Coordinator, Inventory Controller, Warehouse Coordinator, Transport Scheduler, Distribution Support, Scheduling Assistant, Office Administrator, General Administrator, Team Administrator, Admin Support

Job Types: Part-time, Permanent

Pay: From 12.61 per hour

Expected hours: 25 per week

Benefits:

Company pension Employee discount On-site parking Profit sharing
Work Location: In person