Job Description

Operational Support Manager - location Newbury to Trowbridge

Supporting the Operations Manager and potential progression to Junior Operations Manager

rate of pay 20.00

30 hours a week, Monday to Friday, 8.30 - 2.30

Driver essential - travel required

Mileage paid @ 40ppm

We are seeking an experienced and dedicated cook/manager to oversee our catering operations from Newbury to Trowbridge. The ideal candidate will have a strong background in hospitality and food service, demonstrating exceptional leadership and supervisory skills. This role involves coordinating food production and preparation, ensuring adherence to food safety standards, and providing an outstanding experience for our clients. The successful candidate will play a vital role in managing staff, maintaining quality control, and ensuring that the catering on sites run professionally and smoothly

Duties

Supervise and lead the catering teams to ensure high-quality food production and preparation and excellent service to all clients Coordinate catering events from start to finish Ensure compliance with food safety regulations and maintain a clean and safe working environment. Assist in the training and development of staff in culinary techniques, food handling, and customer service. Manage inventory levels of food supplies and equipment, placing orders as necessary. Collaborate with clients to understand their needs and preferences, providing excellent customer service throughout the process. Monitor staff performance and provide constructive feedback to enhance team efficiency. Handle any issues or complaints that may arise during events promptly and professionally.

Qualifications

Proven experience in a supervisory role within the hospitality or catering industry. Strong knowledge of food safety practices and regulations. Experience in food production and preparation techniques. Excellent leadership skills with the ability to motivate and manage a team effectively. Strong organisational skills with attention to detail. Ability to work under pressure in a fast-paced environment while maintaining high standards of quality. Previous experience in bartending is an advantage but not essential. A passion for culinary arts and delivering exceptional service.
If you are a proactive leader with a passion for hospitality and catering, we encourage you to apply for this exciting opportunity. Join our team and help us create memorable experiences for our clients!

Edwards and Ward

Edwards and Ward are an award-winning caterer specialising in education, and we have built our reputation on fresh food prepared on site by staff who care about what they do.

Michael Edwards/Mike Ward founded the company in February 1999 and gained their first contract in March the same year. We are proudly independent and have never had a change in ownership or been part of another company.

Both founding Directors have many years' experience in managing educational and business & industry contracts and are able to deliver quality services to clients that appoint them.

We recognised the importance of Healthy eating and were the first company to be awarded the "Food for Life Gold" by the Soil Association in two Counties (240 Schools) for driving healthy eating and the importance of food and its provenance in schools.

We also pride ourselves on our flexible approach that allows our teams freedom to take real ownership of the business they manage and share in the success they achieve.

We truly value those who deliver services to our clients; this commitment made us the smallest UK contract caterer to be recognised as an Investor in People when we were only 18 months old!

Job Type: Part-time

Pay: 20.00 per hour

Work Location: In person

Reference ID: Mark