Job Description

Job Overview

At Robert Glass Opticians we are committed to delivering exceptional eye care and stylish eyewear in a warm, customer-focused environment. We're looking for a proficient and experienced

Optical Dispenser Manager

to lead our team and ensure excellence in both dispensing and customer service.

Position Summary

As the Optical Dispenser Manager, you will oversee the day-to-day operations of the practice, ensuring smooth workflow, top-quality service, and high standards in optical product dispensing. You will play a key leadership role, optimizing processes, and driving retail and clinical success.

Key Responsibilities

Lead and supervise the team, ensuring high levels of customer service and technical excellence. Perform high-level optical dispensing, including frame selection, measurements, adjustments, and repairs. Maintain knowledge of latest lens technologies, frame trends, and product offerings. Collaborate with optometrist to ensure seamless patient care and prescriptions are accurately interpreted. Good understanding of GOS/NHS compliance Manage inventory, ordering, and supplier relationships to maintain a well-stocked and appealing dispensary. Oversee visual merchandising and retail presentation. Train, mentor, and schedule staff. Monitor KPIs and drive sales goals without compromising patient care. Ensure compliance with all optical dispensing regulations and health and safety standards.

Requirements

Minimum 3 years of experience in optical dispensing, with at least 1 year in a leadership role. Strong communication, organisational, and people-management skills. High attention to detail and commitment to accuracy. A customer-first mind-set with a genuine passion for eye health and fashion. Proficient in practice management. Flexible and adaptable in a fast-paced environment, happy to work alone.

What We Offer

Competitive salary + performance incentives
Discounts on eyewear and eye care services

Modern, fully equipped practice

Apply Today!

Join us in shaping a customer-centric, fashion-forward optical experience. If you're a natural leader with a passion for optics, apply now with your resume and cover letter.

Job Type: Full-time

Pay: 28,000.00-30,000.00 per year

Job Types: Full-time, Part-time

Pay: 25,000.00-30,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Employee discount Store discount
Schedule:

Monday to Friday No weekends
Experience:

Optical Dispensing: 1 year (required)
Work Location: In person