Job Description

Optical Practice Manager

An exciting position has become available for an Optical Practice Manager based in our Jarrow practice - JS Lowry Opticians . This position is perfect for someone who wants to gain more management experience and be part as a team at an established opticians.

As our optical practice manager, you will oversee the day-to-day operations of the practice, including managing staff, ensuring customer satisfaction, handling administrative tasks and maintaining a high standard of eye care services while driving sales within the practice; essentially acting as the leader and key decision-maker in the optical business. Previous management and optical experience is essential for this role.

Key responsibilities may include:

Staff Management:

Training and supervising optical staff including opticians and receptionists. Performance evaluations and staff development Creating and managing staff schedules Build a strong relationship with the Senior Leadership Team.

Patient Care and Operations:

Scheduling patient appointments and managing appointment flow Ensuring patients receive excellent customer service Handling patient concerns and complaints

Financial Management:

Analysing sales data to identify opportunities for growth Managing inventory of optical frames and lenses

Administrative Duties:

Maintaining compliance with industry regulations and standards Managing practice documentation and records Ordering supplies and equipment

Sales and Marketing:

Implementing marketing strategies to attract new patients Promoting optical products and services

Required Skills and Qualifications:

Strong leadership and management skills Excellent communication and interpersonal skills Proficiency in optical dispensing and knowledge of eye care practices Ability to work independently and as part of a team
Job Types: Full-time, Part-time, Permanent

Pay: From 28,000.00 per year

Benefits:

Company events Company pension Employee discount
Experience:

Optical Management: 1 year (preferred)
Work Location: In person